Resident Experience & Finance Leader

Grand Living; West Palm Beach (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO 120+ hours first year

Health insurance

401(k) with company match

Life insurance & EAP

Job summary

Grand Living is seeking a seasoned Business Office Manager to elevate the resident experience through efficient general business and accounting operations. You will handle billing, collections, HR onboarding, and benefits, while maintaining meticulous records and ensuring timely reporting.

Preferred candidates hold a Bachelor’s degree in accounting or related field, with 5+ years in office operations and strong proficiency in Microsoft Office. This role reports to the Executive Director.

Qualifications

• Five or more years of progressively responsible Office Operations experience with Payroll, AP, AR, and GL experience.
• Ability to read, write and understand the English language in order to meet with residents and their family members regarding charges.
• Working knowledge of Microsoft Windows operating environment, Microsoft Office Suite, and industry applications.
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
• Ability to lift or carry up to 20 pounds.

Responsibilities

• Oversee business and accounting operations to enhance the resident experience.
• Prepare monthly billing statements and collect accounts receivable.
• Respond to resident and family inquiries regarding charges in a timely manner.
• Oversee Human Resource functions including onboarding, new hire paperwork, and employee benefits.
• Maintain the community’s records in The Sterling Touch system and ensure accuracy under the Executive Director’s guidance.

Skills

Payroll

Accounts Payable

Accounts Receivable

General Ledger

Staff supervision

English fluency

Microsoft Office

Microsoft Office Suite

Education

Bachelor's degree

Accounting

Tools

Microsoft Office Suite

Microsoft Office

Job description

Grand Living is seeking a seasoned Business Office Manager to elevate the resident experience through efficient general business and accounting operations. You will handle billing, collections, HR onboarding, and benefits, while maintaining meticulous records and ensuring timely reporting.

Preferred candidates hold a Bachelor’s degree in accounting or related field, with 5+ years in office operations and strong proficiency in Microsoft Office. This role reports to the Executive Director.