Business Office Manager

Grand Living; Venice (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO 120–160 hours

Medical Insurance

Dental & Vision

401(k) with 4% match

Life Insurance & EAP

Job summary

Grand Living is seeking a Business Office Manager in Venice, FL to oversee general business and accounting operations. You will prepare monthly billing statements, handle AR, respond to resident inquiries, and supervise HR functions including onboarding and benefits.

This role requires strong attention to recordkeeping and customer service in a luxury senior living environment. Qualified candidates have a Bachelor’s degree (accounting preferred) and five+ years of office operations experience

Qualifications

• Five+ years of progressively responsible Office Operations experience with Payroll, AP, AR, and GL experience.
• Ability to read, write and understand English to explain billing charges and supervise staff.
• Strong knowledge of Microsoft Office and industry applications.

Responsibilities

• Enhance Resident experience through general business and accounting operations.
• Prepare monthly billing statements and AR collections.
• Respond to resident/family inquiries regarding charges in a timely manner.
• Oversee HR functions including onboarding and employee benefits.

Skills

Office operations

Payroll

AP/AR/GL

English proficiency

Customer service

Education

Bachelor’s degree; accounting preferred

Tools

Microsoft Office Suite

Job description

Grand Living at Wellen Park
Venice, FL 34293, USA

Description

About Grand Living

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

About The Position

The Business Office Manager is responsible for enhancing the overall Resident experience through the provision of exceptional general business and accounting operations. The Business Office Manager prepares monthly billing statements and subsequent collections of accounts receivable. Responds directly to resident and/or family member inquiries regarding charges in a timely manner. Oversees Human Resource functions including new hire paperwork, on-boarding, and employee benefits, ensuring timely and accurate reporting and employee awareness. The Business Office Manager position is responsible for the community’s recordkeeping for Grand Living. This is to be handled in The Sterling Touch friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. The Business Office Manager is under the general guidance of the Executive Director in accordance with Community standards, processes, procedures, practices, and philosophy.

Qualifications and Requirements

The Business Office Manager must possess the following knowledge, skills and abilities:

• Five or more years of progressively responsible Office Operations experience with Payroll, AP, AR, and GL experience
• Ability to read, write and understand the English language in order to meet with residents and their family members to explain billing charges, supervise staff, communicate with vendors as well as communicate with other employees.
• Working knowledge of Microsoft Windows operating environment, Microsoft Office Suite, and industry applications.
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
• Ability to lift or carry up to 20 pounds.

Education:

• Bachelor’s degree; preferably majoring in accounting.
• Will consider the equivalent combination of work experience and education.

For the Business Office Manager position, we offer competitive compensation and a full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) programoffering 120 hours ofPTO in the first year, increasing to 160 hours inthe second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k)witha 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).

PTO is earned at lesser rates for part-time staff. Grand Living is ahigh-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitnessfacilities available for use at designated times.

At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.