Resident Experience & Events Coordinator

Greystar Worldwide, LLC; New York (NY); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Housing discount

401(k)

Job summary

Greystar Worldwide, LLC is seeking a Resident Services Coordinator in New York, NY. The role focuses on delivering excellent customer service to prospective and current tenants, assisting property staff with resident activities, and promoting a high-quality living experience across our properties.

The position involves coordinating events, publishing newsletters, handling resident issues, and supporting maintenance coordination while working a flexible schedule including evenings, weekends, and

Qualifications

• Proven ability to provide excellent resident/customer service.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and coordinate activities.

Responsibilities

• Coordinates all resident functions and activities, including orientation and package delivery reminders.
• Develops and publishes the property newsletter with events and resident services.
• Handles resident issues, maintenance requests, and incident reporting.
• Schedules clubhouse rentals, collects fees, and ensures rental spaces meet conditions.
• Processes work orders for maintenance and tracks completion with residents.

Skills

Customer service

Communication

Organization

Job description

Greystar Worldwide, LLC is seeking a Resident Services Coordinator in New York, NY. The role focuses on delivering excellent customer service to prospective and current tenants, assisting property staff with resident activities, and promoting a high-quality living experience across our properties.

The position involves coordinating events, publishing newsletters, handling resident issues, and supporting maintenance coordination while working a flexible schedule including evenings, weekends, and