Resident Experience & Events Coordinator

Greystar; Nashville (TN); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive medical, dental, vision, &

Disability & Life insurance

Generous paid time off

Onsite housing discount

Sabbatical after 10 years

401(k) with company match

Parental leave

Job summary

Greystar is seeking a Resident Lifestyle Coordinator in North Nashville, TN to support day-to-day community management and resident retention. You will assist in move-ins, coordinate programs and events, and help with leasing and marketing initiatives for the community.

You will work closely with the Community Manager and Leasing Professionals to create engaging resident experiences, develop calendars and newsletters, and manage vendor relationships while monitoring budgets and service quality.

Qualifications

• Experience in hospitality or leasing preferred.
• Strong interpersonal and organizational skills.
• Ability to coordinate events and programs for residents.

Responsibilities

• Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member.
• Assists with tours as needed.
• Answers phone calls, routes calls, and assists with service requests callbacks as necessary.
• Maintains the guest suite schedule and manages loading dock/elevator schedule for move-ins/move-outs.
• Manages all package deliveries by documenting arrival information and notifying residents within 24 hours.
• Ensures amenities are in tour condition and prepared for resident use.
• Utilizes amenity space to develop events, services, and programs with measurable outcomes.
• Keeps information on local area restaurants, shops, and services for residents; maintains vendor relationships.
• Monitors Lifestyle Email Account and coordinates with Lifestyle Team to respond promptly and create marketing for events.
• Creates and distributes the monthly calendar, newsletter, and flyers; posts on Resident Portal.
• Supports sales and marketing program standards and benchmarks.
• Provides input into budgets related to activities and resident retention; manages expenses to budget.

Skills

Guest services

Event planning

Communication

Scheduling

Tools

Microsoft Office

Resident Portal

Email management

Job description

Greystar is seeking a Resident Lifestyle Coordinator in North Nashville, TN to support day-to-day community management and resident retention. You will assist in move-ins, coordinate programs and events, and help with leasing and marketing initiatives for the community.

You will work closely with the Community Manager and Leasing Professionals to create engaging resident experiences, develop calendars and newsletters, and manage vendor relationships while monitoring budgets and service quality.