Resident Experience & Events Coordinator

Greystar Worldwide, LLC; Melbourne (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Housing discount

Sabbatical

401(k) match

Parental leave

Job summary

Greystar is seeking a Lifestyle Coordinator to support day-to-day community management, coordinate move-ins, plan resident events, and assist sales and marketing efforts for the property. You will work with the Community Manager and Sales Consultants to deliver programs and ensure a high level of resident satisfaction.

The role involves greeting residents, coordinating tours, managing schedules, and producing monthly calendars.

Responsibilities

• 1. Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed
• 2. Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary
• 3. Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs
• 4. Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
• 5. Ensures all amenities are in tour condition and prepared for resident use
• 6. Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs.
• 7. Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses, Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community
• 8. Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives
• 9. Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings
• 10. Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met
• 11. Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget
• #LI-AW1
• Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
• Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Lifeinsurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, HospitalIndemnity, PetInsurance and Legal Plans. Charitable giving program and benefits.
• Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listedinformation above due to Collective Bargaining Agreements and/or local governing authority.
• Greystar will consider for employment qualified applicants with arrest and conviction records.
• Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [e-mail].

Job description

Greystar is seeking a Lifestyle Coordinator to support day-to-day community management, coordinate move-ins, plan resident events, and assist sales and marketing efforts for the property. You will work with the Community Manager and Sales Consultants to deliver programs and ensure a high level of resident satisfaction.

The role involves greeting residents, coordinating tours, managing schedules, and producing monthly calendars.