Resident Experience & Engagement Director

Ridgemere Ltd.; Conway (AR); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off

Tuition reimbursement

Employee referral program

Daily pay option

Direct deposit

Promotion from within

Complimentary meals

Job summary

Ridgemere Senior Living in Conway, AR is seeking a dedicated Resident Services Director to lead the community’s activities and resident engagement. The role focuses on developing and maintaining a high-quality activities program, knowing residents personally, and delivering compassionate, first-class service.

Requirements include at least 18 years old, 1 year of group activities experience, English proficiency, and the ability to lift up to 50 pounds.

Qualifications

• Must be at least eighteen (18) years old.
• At least one year of experience conducting group activities and ability to evaluate resident needs, supervise staff, and train volunteers.
• Knowledge of care and supervision requirements for residents.
• Able to read, write, understand, and communicate in English at a minimum of 12th grade proficiency.
• Clear verbal and written communication skills.
• Able to follow written and verbal directions and use practical problem-solving.
• Positive and energetic attitude.
• Professional in appearance and conduct.
• Ability to frequently lift/move items up to 50 pounds.
• Must be criminally cleared.
• Good health verified by health screening within six months; TB negative.
• Must have clean driving record and hold state-required chauffeur license.

Responsibilities

• Be a Culture Creator by setting community events and resident engagement.
• Develop, run, and maintain a quality activities program for seniors.
• Lead Resident Services to know residents and ensure daily engagement and satisfaction through compassionate, first-class service.

Skills

Group activities

Communication skills

English proficiency

Job description

Ridgemere Senior Living in Conway, AR is seeking a dedicated Resident Services Director to lead the community’s activities and resident engagement. The role focuses on developing and maintaining a high-quality activities program, knowing residents personally, and delivering compassionate, first-class service.

Requirements include at least 18 years old, 1 year of group activities experience, English proficiency, and the ability to lift up to 50 pounds.