Resident Experience Director - Senior Living

Discovery Senior Living; Atlanta (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Discovery Senior Living is seeking an employee to assist residents with daily activities and facilitate move-ins, ensuring a welcoming and supportive environment. The role includes coordinating resident programs, maintaining profiles, and serving as a liaison between living areas.

The position emphasizes strong communication skills, empathy for seniors, and the ability to manage events and volunteer committees within a community setting.

Qualifications

• High School diploma or equivalent required.
• Prior experience with seniors required.
• Ability to communicate clearly in writing and verbally.

Responsibilities

• Assists residents with day-to-day activities and coordinates move-ins.
• Liaisons between Independent Living and Assisted Living; assists in transitions.
• Maintains a Resident Profile database and tracks resident concerns.
• Advises residents on community resources and services.
• Coordinates volunteer committees and supports event planning.

Skills

Interpersonal communication

Customer service

Written and verbal communication

Team collaboration

Event coordination

Education

High School diploma or equivalent

Tools

Microsoft Windows

Microsoft Word

Microsoft Excel

Job description

Discovery Senior Living is seeking an employee to assist residents with daily activities and facilitate move-ins, ensuring a welcoming and supportive environment. The role includes coordinating resident programs, maintaining profiles, and serving as a liaison between living areas.

The position emphasizes strong communication skills, empathy for seniors, and the ability to manage events and volunteer committees within a community setting.