Resident Experience Coordinator – Senior Living

St. James Place of Baton Rouge / SJP; Baton Rouge (LA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Health Insurance

Life Insurance

Vision Insurance

Voluntary Insurances Option

Short-term Disability Insurance

Vacation/Sick/Holidays

Job summary

St. James Place of Baton Rouge is a Senior Living Community in Baton Rouge, LA. The Resident Services Coordinator provides administrative support to the Director of Resident Services and acts as a liaison for Independent Living resident concerns.

Responsibilities include updating resident data in MatrixCare, assisting with move-ins, coordinating events, and handling routine office duties, with an emphasis on compassionate service to residents and families.

Qualifications

• High school diploma or GED required; Associates preferred.
• Minimum 2 years of office-administrative experience.
• Strong computer and clerical skills with Microsoft applications.
• Experience with seniors and/or long-term care preferred; MatrixCare a plus.

Responsibilities

• Provides admin and resident-related support for the Director of Resident Services.
• Serves as liaison for Independent Living resident concerns.
• Updates IL resident information in MatrixCare and other systems.
• Manages parking, storage records, and move-in photos.
• Prepares and distributes notices; handles errands and calls.
• Assists with budget tracking for Resident Services.

Skills

Office administration

Interpersonal skills

Organization skills

Microsoft Outlook familiarity

Microsoft Word familiarity

Microsoft Excel familiarity

Education

High school diploma or GED

Associates degree or business-related courses preferred

Tools

MatrixCare (AOD)

Microsoft Office Suite

Job description

St. James Place of Baton Rouge is a Senior Living Community in Baton Rouge, LA. The Resident Services Coordinator provides administrative support to the Director of Resident Services and acts as a liaison for Independent Living resident concerns.

Responsibilities include updating resident data in MatrixCare, assisting with move-ins, coordinating events, and handling routine office duties, with an emphasis on compassionate service to residents and families.