Resident Experience Coordinator - Flexible Hours & On-Call

Greystar Worldwide, LLC; Bryan, Northern (TX, KY); Hybrid; USD 25,000 - 36,000; Part time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

Job summary

Greystar Worldwide, LLC is seeking a part-time Leasing Office Assistant to support the property team in Bryan, TX. You will handle administrative tasks for the leasing office, assist with virtual and in-person tours, and help prepare lease paperwork to drive occupancy and revenue.

The role includes move-in/out coordination, answering calls, and coordinating resident events. The position requires flexible scheduling, including evenings, weekends, and holidays.

Responsibilities

• Performs administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
• Assists with sales and leasing activities to achieve revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
• Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
• Assists with move in and move out process for residents; supports these events as mandatory work dates with advance written approval for time off.
• Answers incoming calls and sets appointments for prospects to tour the property.
• Performs on-campus marketing outreach to generate community awareness and qualified traffic.
• Assists with coordinating resident functions and events to achieve satisfaction goals.
• Schedules and conducts resident visits and distributes notices such as flyers, newsletters, and late notices.
• Acts as an after-hours liaison and responds to emergencies within a set time frame; on-call shifts are required weekly at the site level.
• Responds quickly and courteously to resident concerns and coordinates requests to the appropriate staff.

Job description

Greystar Worldwide, LLC is seeking a part-time Leasing Office Assistant to support the property team in Bryan, TX. You will handle administrative tasks for the leasing office, assist with virtual and in-person tours, and help prepare lease paperwork to drive occupancy and revenue.

The role includes move-in/out coordination, answering calls, and coordinating resident events. The position requires flexible scheduling, including evenings, weekends, and holidays.