Resident Experience Coordinator

Highmark Residential, LLC; Town of Texas (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Monthly bonus

Rent discount 30%

Health benefits (Medical, Dental & Vis

Life insurance

Disability coverage

Flexible Spending Accounts

401(k) with match

Tuition reimbursement

Paid time off

10 paid holidays

Parental leave

Job summary

Highmark Residential, LLC is seeking a Resident Services Coordinator to create a welcoming environment for residents and guests at Providence Place. You will support daily operations, coordinate communications with the Community Director, and help ensure policies are followed, delivering a high-quality living experience.

The role emphasizes customer service, reliability, and teamwork, with opportunities for professional development and growth within the community.

Qualifications

• Customer service experience required.
• Excellent verbal and written communication skills.
• Punctual, dependable and a self-starter.
• Team player with a helpful attitude.

Responsibilities

• Greet residents and guests warmly in the front lobby.
• Assist with daily operations and resident services.
• Coordinate communications with Concierge, Bell Captains, and Community Director.
• Ensure compliance with company policies and procedures.
• Support payroll reporting and timesheet accuracy as needed.
• Participate in ongoing staff scheduling discussions.

Skills

Customer service

Communication skills

Punctuality

Team player

Education

High school diploma or equivalent

Job description

Highmark Residential, LLC is seeking a Resident Services Coordinator to create a welcoming environment for residents and guests at Providence Place. You will support daily operations, coordinate communications with the Community Director, and help ensure policies are followed, delivering a high-quality living experience.

The role emphasizes customer service, reliability, and teamwork, with opportunities for professional development and growth within the community.