Part-Time Resident Experience Concierge

MBK Senior Living; Mountlake Terrace (WA); On-site; USD 27,000 - 28,000; Part time

Benefits offered by this job

401(k) with company match

Employee Assistance Program (EAP)

Educational Loan Assistance

Free meals per shift

Health insurance

Commuter benefits

Job summary

MBK Senior Living is seeking a friendly Concierge to create exceptional first impressions for residents, families, and visitors. You will handle front desk duties, answer inquiries, and coordinate with team members to ensure an outstanding experience in a hospitality‑driven environment.

The role requires a high school diploma or equivalent, strong communication skills, and a willingness to follow safety and regulatory guidelines. Part‑time hours are available with competitive hourly pay.

Qualifications

• High school diploma or equivalent required.
• Previous experience in customer service or hospitality preferred.
• Ability to pass background checks and health screenings.

Responsibilities

• Warm welcome and first impressions for residents, families, and visitors.
• Assist with inquiries, tours, and a smooth onboarding experience.
• Answer calls promptly and direct to the appropriate team member.
• Support with resident and family requests and coordinate with other departments.
• Maintain knowledge of daily activities and events to assist guests.
• Perform reception duties and basic administrative tasks.

Skills

Customer service

Hospitality

Front desk

Education

High school diploma or equivalent

Job description

MBK Senior Living is seeking a friendly Concierge to create exceptional first impressions for residents, families, and visitors. You will handle front desk duties, answer inquiries, and coordinate with team members to ensure an outstanding experience in a hospitality‑driven environment.

The role requires a high school diploma or equivalent, strong communication skills, and a willingness to follow safety and regulatory guidelines. Part‑time hours are available with competitive hourly pay.