Resident Experience Concierge - Front Desk (Healthcare)

Holiday Rehabilitation & Healthcare Center; Manville (RI); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee referral bonus

Health, vision, and dental benefits

401(k) with match

Employee engagement and culture comité

Company-sponsored life insurance

Employee assistance program

Job summary

Holiday Rehabilitation & Healthcare Center is seeking a Concierge for our front desk. This full-time role runs Monday through Friday, 9am–5pm, with daily pay available.

The position pays $22–$25 per hour, all inclusive, and involves greeting residents, families, and visitors while supporting orderly facility operations. The Concierge serves as the first point of contact, answering calls, providing information, and coordinating communications to ensure a welcoming, safe environment.

Qualifications

• CNA license preferred.
• Experience in customer service required.
• Healthcare setting experience preferred.
• Excellent communication, both verbal and written.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Answer and transfer calls courteously and professionally.
• Provide information and assistance to residents, families, visitors, and staff.
• Perform clerical and administrative duties to support operations.
• Greet and assist potential residents and visitors, creating a positive first impression.
• Manage calls, take messages accurately, and relay information promptly.
• Coordinate information flow and support front-desk operations.
• Maintain a calm, professional presence while priorities shift.

Skills

CNA license

Customer service

Healthcare setting

Verbal communication

Multi-tasking

Education

CNA certification (state)

Job description

Holiday Rehabilitation & Healthcare Center is seeking a Concierge for our front desk. This full-time role runs Monday through Friday, 9am–5pm, with daily pay available.

The position pays $22–$25 per hour, all inclusive, and involves greeting residents, families, and visitors while supporting orderly facility operations. The Concierge serves as the first point of contact, answering calls, providing information, and coordinating communications to ensure a welcoming, safe environment.