Front Desk Concierge – Warm, Professional (Daily Pay)

MQS Health; Lincoln (RI); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee referral bonus

Health, vision, and dental benefits

401(k) with match

Employee engagement and culture commit

Company-sponsored life insurance

Employee assistance program (EAP)

Job summary

Holiday Rehabilitation & Healthcare Center is seeking a full-time Concierge to be the welcoming first point of contact for residents, families, visitors, and staff. Schedule: Monday-Friday, 9am-5pm, with daily pay and a pay rate of $22-$25 per hour, all-inclusive.

Responsibilities include answering calls, providing information, assisting with administrative tasks, and coordinating front-desk operations to ensure a smooth and hospitable facility experience.

Qualifications

• Current and active CNA license strongly preferred.
• Previous experience in a customer service role required; healthcare setting preferred.
• Strong customer service orientation with a professional presence and positive attitude.
• Excellent verbal and written communication skills, including professional phone etiquette.
• Ability to communicate effectively with residents, visitors, staff, and individuals at all levels.
• Experience managing multiple priorities in a fast-paced environment.
• Ability to interact effectively with individuals of varying personalities and temperaments.
• Strong initiative and problem-solving skills with the ability to address concerns promptly.

Responsibilities

• Answer and transfer all incoming calls in a courteous, professional manner.
• Provide information, direction, and appropriate assistance to residents, staff, guests, and vendors.
• Perform clerical and administrative duties to support operations.
• Greet and assist potential residents, families, visitors, and vendors creating a welcoming first impression.
• Manage internal and external calls, take messages, and relay to the right people.
• Coordinate information flow and support day-to-day front-desk operations.
• Maintain a calm, professional presence while handling multiple priorities in a fast-paced environment.

Skills

Customer service

Communication

Phone etiquette

Multitasking

Problem-solving

Professional demeanor

Education

CNA license (state)

Job description

Holiday Rehabilitation & Healthcare Center is seeking a full-time Concierge to be the welcoming first point of contact for residents, families, visitors, and staff. Schedule: Monday-Friday, 9am-5pm, with daily pay and a pay rate of $22-$25 per hour, all-inclusive.

Responsibilities include answering calls, providing information, assisting with administrative tasks, and coordinating front-desk operations to ensure a smooth and hospitable facility experience.