Resident Experience Concierge

Seabreeze Management Company Inc; Long Beach (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

Seabreeze Management Company Inc in California seeks a Concierge to provide high-quality services for residential properties. The role focuses on anticipating resident needs, coordinating deliveries, reservations, and special requests with hospitality at the core.

You will serve as the primary contact for daily resident needs, maintaining a warm environment, while supporting community events and ensuring security and privacy in access control.

Qualifications

• Two years of hospitality experience preferred.
• Higher education or vocational training in hospitality desired.
• Good geographic knowledge of the surrounding area.

Responsibilities

• Deliver concierge services coordinating deliveries, transportation, reservations and requests.
• Be the primary contact for day-to-day resident needs with a welcoming environment.
• Manage access control while upholding building security and privacy standards.
• Liaise with management to relay resident feedback and support events.

Skills

Customer service

Communication

Organizational skills

Multitasking

Problem solving

Reading comprehension

Driving license

Education

Two years hospitality experience

Higher education in hospitality

Tools

Outlook

Microsoft Word

General computing

Job description

Seabreeze Management Company Inc in California seeks a Concierge to provide high-quality services for residential properties. The role focuses on anticipating resident needs, coordinating deliveries, reservations, and special requests with hospitality at the core.

You will serve as the primary contact for daily resident needs, maintaining a warm environment, while supporting community events and ensuring security and privacy in access control.