Resident Services Concierge

Desertbreeze Management Company; Huntington Beach (CA); Hybrid; USD 20,664,000 - 34,440,000; Full time

Job summary

Seabreeze Management Company is seeking a Front Desk Attendant to deliver high-quality service to Residents and guests in a professional, courteous manner. The role emphasizes responsiveness, organization, and strong communication to address inquiries and coordinate with the General Manager and Lifestyle Director.

The attendant will greet residents, manage payments for events, and assist with administrative tasks while maintaining a clean, well-organized work environment.

Qualifications

• Some higher education or vocational training in the residential industry is preferred.
• Good geographic knowledge of the surrounding area.

Responsibilities

• Provide residents with a high level of service and responsiveness.
• Greet residents and guests with courtesy and urgency.
• Assist with event payments and coordinate with Lifestyle Director.
• Handle work order system for maintenance requests.
• Maintain workstation cleanliness and organization.

Skills

Communication skills

Organizational skills

Decision making

Interpersonal skills

Multitasking

Reading/writing docs

Basic math

Professional demeanor

Customer service mindset

Education

Some higher education or vocational training in residential industry

Local area knowledge

Tools

Outlook

Word

Job description

Seabreeze Management Company is seeking a Front Desk Attendant to deliver high-quality service to Residents and guests in a professional, courteous manner. The role emphasizes responsiveness, organization, and strong communication to address inquiries and coordinate with the General Manager and Lifestyle Director.

The attendant will greet residents, manage payments for events, and assist with administrative tasks while maintaining a clean, well-organized work environment.