Residential Concierge | Hospitality & Resident Experience

Desertbreeze Management

Long Beach (CA)

On-site

USD 29,000 - 32,000

Full time

6 days ago
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Job summary

Seabreeze Management Company in California is seeking a friendly Concierge to deliver high-quality services for residential properties. The role proactively anticipates residents' needs, coordinates deliveries, transportation, reservations, and special requests while maintaining a hospitality-focused approach.

You will be the primary contact for residents, ensuring a warm environment, handling access control with discretion, and supporting on-site programs and events.

Qualifications

  • Must demonstrate a positive attitude and professional demeanor.
  • Ability to follow written or verbal instructions.
  • Ability to read and interpret manuals.
  • Strong math skills such as addition, subtraction, multiplication and division.
  • Excellent communication and interpersonal skills.
  • Proficiency with Outlook and Word.

Responsibilities

  • Deliver personalized concierge services to residents, including coordinating deliveries, transportation, reservations, and special requests with a focus on hospitality.
  • Act as the primary point of contact for day-to-day resident needs, ensuring a warm, welcoming environment and prompt resolution of concerns.
  • Manage access control with discretion, assisting guests, vendors, and contractors while upholding building security and privacy standards.
  • Liaise with property management to relay resident feedback, track amenity usage, and support community events or on-site programs.

Skills

Hospitality mindset
Communication
Interpersonal skills
Problem solving
Detail oriented
Multi-tasking
Independent judgment
Time management
Customer service

Education

Two years hospitality experience
Vocational training in hospitality

Tools

Outlook
Word
Internet research

Job description

Seabreeze Management Company in California is seeking a friendly Concierge to deliver high-quality services for residential properties. The role proactively anticipates residents' needs, coordinates deliveries, transportation, reservations, and special requests while maintaining a hospitality-focused approach.

You will be the primary contact for residents, ensuring a warm environment, handling access control with discretion, and supporting on-site programs and events.

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