Residential Concierge | Hospitality & Resident Experience

Desertbreeze Management; Long Beach (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

Seabreeze Management Company in California is seeking a friendly Concierge to deliver high-quality services for residential properties. The role proactively anticipates residents' needs, coordinates deliveries, transportation, reservations, and special requests while maintaining a hospitality-focused approach.

You will be the primary contact for residents, ensuring a warm environment, handling access control with discretion, and supporting on-site programs and events.

Qualifications

• Must demonstrate a positive attitude and professional demeanor.
• Ability to follow written or verbal instructions.
• Ability to read and interpret manuals.
• Strong math skills such as addition, subtraction, multiplication and division.
• Excellent communication and interpersonal skills.
• Proficiency with Outlook and Word.

Responsibilities

• Deliver personalized concierge services to residents, including coordinating deliveries, transportation, reservations, and special requests with a focus on hospitality.
• Act as the primary point of contact for day-to-day resident needs, ensuring a warm, welcoming environment and prompt resolution of concerns.
• Manage access control with discretion, assisting guests, vendors, and contractors while upholding building security and privacy standards.
• Liaise with property management to relay resident feedback, track amenity usage, and support community events or on-site programs.

Skills

Hospitality mindset

Communication

Interpersonal skills

Problem solving

Detail oriented

Multi-tasking

Independent judgment

Time management

Customer service

Education

Two years hospitality experience

Vocational training in hospitality

Tools

Outlook

Word

Internet research

Job description

Seabreeze Management Company in California is seeking a friendly Concierge to deliver high-quality services for residential properties. The role proactively anticipates residents' needs, coordinates deliveries, transportation, reservations, and special requests while maintaining a hospitality-focused approach.

You will be the primary contact for residents, ensuring a warm environment, handling access control with discretion, and supporting on-site programs and events.