Guest Experience & Front Desk Coordinator

Wiley Creek Senior Living; Sweet Home (OR); Hybrid; USD 2,617,000 - 2,755,000; Full time

Job summary

Wiley Creek Senior Living in Sweet Home, Oregon is seeking a friendly Receptionist to welcome residents, visitors, and staff, answer phones, and support daily office operations.

You will assist with administrative tasks, manage transport schedules, maintain brochures and packets, and help the leadership team create a welcoming, well-organized community. The role requires a high school diploma and strong English communication, with proficiency in Word, Excel, and Google tools.

Qualifications

• Must possess a minimum of a high school diploma or equivalent.
• Experience in customer service and working within an office environment preferred.
• Proficiency with common office software and basic technology skills.

Responsibilities

• Coordinate incoming calls.
• Greeting visitors and residents warmly and direct them appropriately.
• Support Office Manager with required administrative tasks.
• Assist with resident maintenance requests.
• Manage transportation schedule.
• Ensure a constant stock of brochures, welcome packets, and related materials is readily available.

Skills

Communication

Multitasking

Time management

Customer Service

Office software

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Google Workspace

Job description

Wiley Creek Senior Living in Sweet Home, Oregon is seeking a friendly Receptionist to welcome residents, visitors, and staff, answer phones, and support daily office operations.

You will assist with administrative tasks, manage transport schedules, maintain brochures and packets, and help the leadership team create a welcoming, well-organized community. The role requires a high school diploma and strong English communication, with proficiency in Word, Excel, and Google tools.