Resident Experience Concierge

Brightview Senior Living, LLC; Cockeysville (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Retirement plans

Tuition reimbursement

Job summary

Brightview Senior Living is seeking a friendly Concierge to welcome residents and guests, answer questions, and coordinate front-desk service with a warm, professional demeanor. You will create a positive first impression, manage inquiries, schedule guest visits, and assist with light administrative tasks in a fast-paced senior living community.

In this role you’ll support residents’ daily needs, protect privacy, and collaborate with healthcare, hospitality and operations teams to ensure a safe,

Qualifications

• Positive attitude and love working with people.
• Strong organizational, communication, and customer service skills.
• Enjoy staying busy and working on a top-notch team.

Responsibilities

• Assist residents and guests as concierge, delivering friendly, helpful service.
• Manage front desk inquiries, appointments and guest visits with professionalism.
• Collaborate with team members to ensure a smooth, welcoming community environment.

Skills

Positive attitude

People skills

Organizational skills

Communication skills

Customer service

Team player

Job description

Brightview Senior Living is seeking a friendly Concierge to welcome residents and guests, answer questions, and coordinate front-desk service with a warm, professional demeanor. You will create a positive first impression, manage inquiries, schedule guest visits, and assist with light administrative tasks in a fast-paced senior living community.

In this role you’ll support residents’ daily needs, protect privacy, and collaborate with healthcare, hospitality and operations teams to ensure a safe,