Resident Experience Concierge

Provision Living; Chesterfield (MO); On-site; USD 28,000 - 36,000; Full time

Job summary

Provision Living in Chesterfield, MO seeks a friendly Concierge to be the first point of contact for residents, families, and visitors, ensuring a welcoming atmosphere and supportive daily operations.

Responsibilities include answering telephones, greeting guests, scheduling transportation and salon appointments, maintaining files, and coordinating maintenance requests with a professional, patient demeanor toward seniors.

Qualifications

• High school diploma or GED required.
• Excellent verbal and written communication with residents and visitors.
• Strong customer service orientation and problem-solving ability.
• Basic computer skills and experience with office software.

Responsibilities

• Answer incoming telephone calls.
• Greet visitors as they enter the community.
• Assist in the maintenance of files.
• Schedule car and bus for resident use.
• Schedule salon appointments.
• Prepare maintenance work orders and ensure prompt delivery.
• Respond to residents' requests for sundry items with prompt delivery.
• Maintain supply of greeting cards and stamps with accurate accounting.
• Locate staff to perform valet service for residents as needed.
• Monitor security cameras as first-responder to Emergency Response System.
• Perform other tasks as assigned.

Skills

Communication

Customer Service

Conflict Resolution

Office Applications

Senior Care Awareness

Professional Appearance

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Provision Living in Chesterfield, MO seeks a friendly Concierge to be the first point of contact for residents, families, and visitors, ensuring a welcoming atmosphere and supportive daily operations.

Responsibilities include answering telephones, greeting guests, scheduling transportation and salon appointments, maintaining files, and coordinating maintenance requests with a professional, patient demeanor toward seniors.