Resident Diesel Technician - Fargo, ND

North Dakota Ag Connection; Fargo (ND); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health & vision coverage

401(k) with company match

Paid holidays & PTO

Life insurance

Job summary

CLAAS is seeking a Resident Diesel Technician in Fargo, ND to perform on-site diagnostics, repairs, and maintenance on CLAAS equipment. The role requires an Ag Diesel Technology degree and at least 3 years in field service, with strong customer-facing skills and a willingness to travel.

The position includes fully-equipped service trucks, extensive training, and a full-time benefits package. Applicants must be self-motivated, able to work autonomously, and deliver excellent customer service in a

Qualifications

• 3+ years in field service technician/engineering on agricultural equipment.
• Prior experience in high visibility customer facing role.
• Ability to travel within region and occasional overnight travel.

Responsibilities

• Perform complex on-site diagnostics, service, repairs, and maintenance on CLAAS equipment.
• Explain maintenance or repair needs to customers and document on work orders.
• Collaborate with Parts to stock seasonal inventory and support set-up/adjustments.
• Promote service programs to customers and ensure timely reporting.
• Schedule daily work assignments with Technical Support Center and travel as needed.

Skills

Field service

Customer service

Troubleshooting

Reading schematics

Autonomous work

Communication skills

Driver's license

On-site diagnostics

Education

Ag Diesel Technology degree

Tools

CLAAS equipment knowledge

Diagnostic tools

Job description

### Job Details#### Job Title:Resident Diesel Technician - Fargo, ND#### Location:,, ,#### Company:#### Industry Sector:#### Industry Type:#### Career Type:#### Job Type:Full Time#### Minimum Years Experience Required:3#### Salary:competitive#### Open Until:October 2, 2026### Get Job Alerts**Career Type:** Technician**Country:** USAI agree to receive alerts from and to the .Your alert was created successfully.x## General Alert Saved* The listings below are jobs matching the criteria you've selected for your General Alert on.Criteria selected was:* General alert saved for .* General alert notifications will be sent weekly on Monday.* Please note that you can only have one general alert active at any given time. Creating a new general alert will override an existing general alert.* Visit the to manage your alerts# Resident Diesel Technician - Fargo, ND| Number of Years Experience: | Minimum Education Completed: | || Education Major / Discipline Category: | Most Recent / Current Occupation: | |**Job Description**CLAAS Resident Technicians support customers with complex on-site diagnostics, repairs, and maintenance tasks (field and customer shop). This role provides expert level customer service to ensure the highest degree of customer experience and satisfaction. The position acts autonomously within company guardrails with an entrepreneurial spirit and represents the CLAAS brand as an ambassador. All Resident Technicians will be provided with fully-equipped service trucks.* Responsible for performing complex on-site diagnostics, service, repairs, and maintenance work on customer CLAAS equipment; in-shop repairs will need to be completed according to business needs.* Reviews and explains any maintenance, repair, or other service concerns directly to the customer and documents on work order.* May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory.* Supports Machinery Set-Up and Adjustments.* Promotes and sells service programs directly to assigned customers.* Maintains current mechanical and technical knowledge of CLAAS and competitive products.* Completes all reports and forms required in conjunction with work assignments timely and proficiently. Including accounting for time and material used in performing assigned duties.* In collaboration with our Technical Support Center, schedule daily work assignments.* Extensive working hours may be required in peak times under changing environments.Note: This position includes frequent travel by auto; a valid driver's license with a verifiably safe driving history is required. Position may require overnight travel and weekend or evening work during peak seasons.**Your profile:*** Other tasks as assigned or required by management* Ag Diesel Technology Degree highly preferred, or degree in Diesel Technology or equivalent work experience.* 3+ years' experience in a field service technician / engineering role working on agricultural equipment.* Prior experience in high visibility customer facing role required incl. troubleshooting methods and tools.* Working knowledge of CLAAS equipment and parts, a plus.* Independent in completing assigned tasks and solid ad-hoc decision making competences.* Must be able to work efficiently and autonomously.* High affinity to always put the customer and their needs first; ability to make sound recommendations on service and maintenance work for CLAAS equipment.* Excellent oral and written communication skills.* Excellent customer service skills.* Ability to read and interpret parts and machine schematics.* Ability to travel within region and to be able to work with limited supervision.* Ability to safely operate large machinery.* Must be able to meet deadlines and handle a high volume workload in a fast-paced environment with a strong attention to detail.**Full-time Benefits Package Include:*** Premium free health, vision, short-term disability, and long-term disability;* Competitive rate dental plans;* Competitive paid time off, including Vacation, Sick, and Paid Holidays;* 401(k) with a generous company match;* Retirement Readiness Program;* Company-Paid Life Insurance;* Flexible Spending Accounts;* Employee Assistance Program, including mental health; Legal & Financial Services; & Dependent Care Benefits* Fun & Safe Environment