Resident Diesel Technician - Western MN

CLAAS Industrietechnik GmbH; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Premium health, vision, disability

401(k) with match

Vacation and holidays

Life insurance

Flexible Spending Accounts

Employee Assistance Program

Job summary

CLAAS FARMPOINT is seeking a Resident Diesel Technician to support customers with on-site diagnostics, repairs, and maintenance of CLAAS equipment. The role operates autonomously within company guardrails and represents the CLAAS brand as an ambassador.

Fully-equipped service trucks are provided. The position requires 3+ years in field service/engineering on agricultural equipment, strong customer-facing skills, and the ability to travel within the region.

Qualifications

• 3+ years’ experience in a field service technician / engineering role working on agricultural equipment.
• Experience in a high visibility customer facing role with troubleshooting methods and tools.
• Independent in completing assigned tasks and solid ad-hoc decision making competences.
• Must be able to work efficiently and autonomously.
• High affinity to always put the customer and their needs first; ability to make sound recommendations on service and maintenance work for CLAAS equipment.
• Excellent oral and written communication skills.

Responsibilities

• Perform complex on-site diagnostics, service, repairs, and maintenance on customer CLAAS equipment; in-shop repairs as needed.
• Explain maintenance or service concerns to customers and document on work orders.
• Assist with stocking processes with Parts Department to maintain seasonal inventory.
• Support machinery set-up and adjustments.
• Promote and sell service programs to customers.
• Maintain up-to-date knowledge of CLAAS equipment and competitive products.

Skills

Communication skills

Customer service

Troubleshooting

Autonomy

Reading schematics

Travel willingness

Education

Ag Diesel Technology Degree

Diesel Technology Degree

Job description

Company:CLAAS FARMPOINT Location: Western Minnesota Start Date:08/17/2026 Professional Level:Professionals Key Area:After Sales

MUST BE ELIGIBLE TO WORK IN THE U.S.

LOCATION: WESTERN MINNESOTA

CLAAS FARMPOINT is a part of a family-owned company that is a mobile-first, technology-driven parts and equipment service provider built entirely around the farmer. We concentrate on building relationships more than worrying about building bricks and mortar. Be part of a team that brings farmers the solutions they need, when and where they need it. Together, with our sales partners, we strive to empower farmers to be the best in their fields.

Do you have what it takes to work with today’s cutting edge agricultural machinery? If you are ready to make the move for a brighter future,

Your role on our team:

CLAAS FARMPOINTResident Diesel Technicians support customers with complex on-site diagnostics, repairs, and maintenance tasks (field and customer shop). This role provides expert level customer service to ensure the highest degree of customer experience and satisfaction. The position acts autonomously within company guardrails with an entrepreneurial spirit and represents the CLAAS brand as an ambassador. All Resident Technicians will be provided with fully-equipped service trucks

• Responsible for performing complex on-site diagnostics, service, repairs, and maintenance work on customer CLAAS equipment; in-shop repairs will need to be completed according to business needs.
• Reviews and explains any maintenance, repair, or other service concerns directly to the customer and documents on work order.
• May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory.
• Supports Machinery Set-Up and Adjustments.
• Promotes and sells service programs directly to assigned customers.
• Maintains current mechanical and technical knowledge of CLAAS and competitive products.
• Completes all reports and forms required in conjunction with work assignments timely and proficiently. Including accounting for time and material used in performing assigned duties.

Note: This position includes frequent travel by auto; a valid driver’s license with a verifiably safe driving history is required. Position may require overnight travel and weekend or evening work during peak seasons.

Your profile:

• Ag Diesel Technology Degree highly preferred, or degree in Diesel Technology or equivalent work experience.
• 3+ years’ experience in a field service technician / engineering role working on agricultural equipment.
• Prior experience in high visibility customer facing role required incl. troubleshooting methods and tools.
• Working knowledge of CLAAS equipment and parts, a plus.
• Independent in completing assigned tasks and solid ad-hoc decision making competences.
• Must be able to work efficiently and autonomously.
• High affinity to always put the customer and their needs first; ability to make sound recommendations on service and maintenance work for CLAAS equipment.
• Excellent oral and written communication skills.
• Ability to read and interpret parts and machine schematics.
• Ability to travel within region and to be able to work with limited supervision.

Full-time Benefits Package Include:

• Premium free health, vision, short-term disability, and long-term disability;
• Competitive rate dental plans;
• Competitive paid time off, including Vacation, Sick, and Paid Holidays;
• 401(k) with a generous company match;
• Retirement Readiness Program;
• Company-Paid Life Insurance;
• Flexible Spending Accounts;
• Employee Assistance Program, including mental health; Legal & Financial Services; & Dependent Care Benefits
• Fun & Safe Environment

Your contact from our CLAAS FARMPOINT Recruiting Team

Todd Bergman

CLAAS FARMPOINT

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Nearest Major Market: North Dakota Nearest Secondary Market: Jamestown