Luxury Residential Concierge & Guest Services

Bushburg Properties Inc; New York (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

Bushburg Properties Inc. is seeking a polished Luxury Residential Concierge for our newly developed Brooklyn property. You will greet residents and guests, manage access, coordinate packages, and support operations to maintain a secure, welcoming lobby.

Ideal candidates bring hospitality experience in luxury settings, familiarity with BuildingLink/ManageGo/KeyLink, and strong communication skills. Multilingual abilities are a plus. High school diploma required; hospitality education is a plus.

Qualifications

• Experience in luxury residential or hotel/hospitality environments.
• Proficient with property management platforms.
• Strong communication and customer service skills.

Responsibilities

• Greet residents, guests and vendors warmly and professionally.
• Monitor lobby activity and control access for safety.
• Assist with packages, deliveries and service requests.
• Answer phones and provide building information/directions.
• Coordinate maintenance requests with the maintenance team.
• Keep lobby/concierge desk clean, organized and welcoming.
• Log visitors/contractors and monitor security cameras.
• Manage building keys and respond to emergencies.
• Support management with resident requests and day-to-day operations.

Skills

Hospitality

Customer service

Communication

Multilingual abilities

Education

High School Diploma

Hospitality education (preferred)

Tools

BuildingLink

ManageGo

KeyLink

Job description

Bushburg Properties Inc. is seeking a polished Luxury Residential Concierge for our newly developed Brooklyn property. You will greet residents and guests, manage access, coordinate packages, and support operations to maintain a secure, welcoming lobby.

Ideal candidates bring hospitality experience in luxury settings, familiarity with BuildingLink/ManageGo/KeyLink, and strong communication skills. Multilingual abilities are a plus. High school diploma required; hospitality education is a plus.