Resident Concierge & Guest Services Specialist

WELLQUEST LIVING LLC; Carson City (NV); On-site; USD 21,000 - 23,000; Full time

Job summary

The Lodge at Carson City, a WELLQUEST LIVING LLC property in Carson City, NV, is seeking a full-time Concierge to deliver exceptional service to residents, guests and visitors. You will greet guests, provide information, coordinate tours, handle calls, and support daily office operations.

Candidates should have a high school diploma, at least two years in hospitality, strong communication, and proficiency with office software.

Qualifications

• High school education is required.
• Minimum of two years of experience in a related position, preferably in a hospitality setting.
• Basic math skills and ability to use office equipment.

Responsibilities

• Provide all residents, guests and visitors exceptional customer service during every interaction whether in-person or via the telephone.
• Greet all residents and visitors and provide information about the property.
• Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel.

Skills

Excellent communication skills

Customer service oriented

English proficiency

Education

High school education

Tools

Office software

Job description

The Lodge at Carson City, a WELLQUEST LIVING LLC property in Carson City, NV, is seeking a full-time Concierge to deliver exceptional service to residents, guests and visitors. You will greet guests, provide information, coordinate tours, handle calls, and support daily office operations.

Candidates should have a high school diploma, at least two years in hospitality, strong communication, and proficiency with office software.