Resident Services Concierge

WELLQUEST MOUNTAIN WEST LLC; Carson City (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

WELLQUEST MOUNTAIN WEST LLC seeks a friendly Concierge for our Carson City community, delivering outstanding service to residents, guests and staff. You will greet visitors, provide information, coordinate tours, answer phones, and handle clerical tasks with professionalism.

Responsibilities include booking dining and activity reservations, managing mail and deliveries, and assisting with daily operations while maintaining a safe and welcoming lobby environment.

Qualifications

• High school diploma required.
• Hospitality or concierge experience preferred.
• Excellent communication and interpersonal skills.
• Able to multi-task in a fast-paced environment.

Responsibilities

• Greet residents and visitors and provide information.
• Answer phones and direct calls to the appropriate person.
• Coordinate tours of the property for residents and guests.
• Handle mail, deliveries and clerical tasks for office operations.
• Schedule dining room and activities reservations.
• Assist with transportation coordination and special request fulfillment.

Skills

Customer service

Greet residents

Communication skills

English proficiency

Office software

Phone etiquette

Education

High school diploma

Tools

Office software

Telephone system

Copy/Fax

Job description

WELLQUEST MOUNTAIN WEST LLC seeks a friendly Concierge for our Carson City community, delivering outstanding service to residents, guests and staff. You will greet visitors, provide information, coordinate tours, answer phones, and handle clerical tasks with professionalism.

Responsibilities include booking dining and activity reservations, managing mail and deliveries, and assisting with daily operations while maintaining a safe and welcoming lobby environment.