Business Office Director: HR, Payroll & Finance

WELLQUEST LIVING LLC; Carson City (NV); On-site; USD 55,000 - 70,000; Full time

Job summary

The Lodge at Carson City, operated by WELLQUEST LIVING LLC, seeks a Business Office Director in Carson City, NV. This full-time role oversees HR, payroll, accounting, billing, and risk management for the community.

You will lead office staff, manage accounts payable/receivable, and ensure regulatory compliance while coordinating with leadership and operations. The position includes income processing and vendor management within a resident-focused environment.

Qualifications

• Accounts payable/receivable oversight.
• Payroll processing or coordination.
• Audit preparation and compliance.
• Coaching, training, and conflict resolution.
• Office workflow management.
• Strong written and verbal communication.
• Ability to work cross-functionally with leadership, HR, and operations.

Responsibilities

• Perform Human Resource administrative duties including payroll, personnel files, orientation, and inquiries.
• Recruit, hire, evaluate, motivate, supervise business office staff per policy.
• Post new job positions and place advertisements as applicable.
• Screen applicants, conduct background checks, arrange interviews, prepare interview documents.
• Oversee employee orientation and related training.
• Manage employee benefits notification and deductions.
• Oversee accounting functions: deposits, census, AR/AP, and reports.
• Handle resident billing, census, postings, and deposits.
• Ensure resident accounts are current; timely payments to vendors.
• Coordinate payroll functions with department heads and external firm.
• Maintain employee files, wages, tax withholdings, and unemployment records.
• Maintain resident files and vendor certificates of insurance; renew licenses.
• Coordinate risk management and workers' compensation reporting.
• Maintain confidentiality of staff and resident information.
• Participate in daily Stand-Ups to communicate department issues.
• Ensure compliance with Federal (Title 22) and state regulations.
• Support community marketing and conduct tours; interact with residents and families.
• Arrange coverage for duties during absences; delegate as needed.
• Maintain safe environment for staff, residents, and guests.
• Promote teamwork and professional image; perform other duties as assigned.
• Maintain a positive, professional image and comply with safety standards.

Skills

Accounts payable/receivable oversight

Payroll processing

Audit compliance

Coaching & training

Office workflow management

Written & verbal communication

Cross-functional collaboration

Job description

The Lodge at Carson City, operated by WELLQUEST LIVING LLC, seeks a Business Office Director in Carson City, NV. This full-time role oversees HR, payroll, accounting, billing, and risk management for the community.

You will lead office staff, manage accounts payable/receivable, and ensure regulatory compliance while coordinating with leadership and operations. The position includes income processing and vendor management within a resident-focused environment.