Resident Concierge & Guest Services Expert

WELLQUEST LIVING LLC; Portland (OR); On-site; USD 25,000 - 28,000; Full time

Job summary

WELLQUEST LIVING LLC is seeking a full-time concierge/front desk professional in Portland, OR. The role emphasizes delivering exceptional resident and guest experiences, including greeting visitors, handling inquiries, and coordinating with departments for services and reservations.

The position requires a high school diploma and at least two years in a related hospitality-related role, with strong communication and English language skills.

Qualifications

• Education: High school education required.
• Experience: Minimum of two years in a related position, preferably hospitality.
• Skills: Excellent communication, active listening, and English proficiency.
• Approach: Proficient with basic office equipment and software.
• Other: Must pass a criminal record clearance.

Responsibilities

• Provide residents, guests and visitors exceptional service in person or by phone.
• Greet residents and visitors, direct them to the appropriate office or apartment.
• Handle general requests and relay messages in a professional manner.
• Answer phones, direct calls, and process packages and mail logistics.
• Support office operations and maintain a neat, stocked lobby area.
• Assist with reservations for dining, activities, and transportation as needed.

Skills

Two years of related experience

Excellent communication skills

English proficiency

Proficient in Office software

Criminal record clearance

Mobility/physical capability

Education

High school diploma

Tools

Office software

Job description

WELLQUEST LIVING LLC is seeking a full-time concierge/front desk professional in Portland, OR. The role emphasizes delivering exceptional resident and guest experiences, including greeting visitors, handling inquiries, and coordinating with departments for services and reservations.

The position requires a high school diploma and at least two years in a related hospitality-related role, with strong communication and English language skills.