Concierge: Elevate Guest Experience at a Luxury Residence

Columbia-Hospitality; Portland (OR); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Hourly pay

Get paid daily

PTO & Holidays

Medical

Dental

Vision

Disability

401K

HSA/FSA

Culture

Referral bonus

Discounted lodging

Dining

Spa

Golf

Retail discounts

EAP

Learning platform

Job summary

Columbia Hospitality’s Cosmopolitan on the Park in Portland, OR is seeking a Full-time Concierge to manage front desk operations, guest interactions, amenity reservations, and security coordination. You will play a key role in delivering exceptional experiences for residents and visitors in a vibrant urban setting.

The position offers competitive hourly pay, daily pay option, PTO and holiday pay, medical/dental/vision benefits, a 401K plan, HSA/FSA options, and growth opportunities within a

Qualifications

• Previous experience in customer service roles preferred
• The ability to read, write and speak English fluently is required to read, analyze, and comprehend simple instruction, short correspondence and memos.
• Proficiency in Microsoft Office applications, especially Word and Excel preferred

Responsibilities

• Maintains up to date information of events in the region
• Establishes professional familiarity of residents' and guests' preferences
• Answers the telephone in a pleasant and professional manner within three rings
• Coordinates requests and reservations through property intranet service
• Communicates key updates to team members and management in a timely manner
• Ensures proper building safety and security measures are followed at all times
• Responds to resident and guest requests in an expeditious, courteous and professional manner
• Responds to all emails within 24 hours

Skills

Customer service

English fluency

Tools

Microsoft Word

Microsoft Excel

Job description

Columbia Hospitality’s Cosmopolitan on the Park in Portland, OR is seeking a Full-time Concierge to manage front desk operations, guest interactions, amenity reservations, and security coordination. You will play a key role in delivering exceptional experiences for residents and visitors in a vibrant urban setting.

The position offers competitive hourly pay, daily pay option, PTO and holiday pay, medical/dental/vision benefits, a 401K plan, HSA/FSA options, and growth opportunities within a