Resident Concierge & Front Desk Liaison

KW PROPERTY MANAGEMENT AND CONSULTING; Miami Beach (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

KW Property Management and Consulting seeks a front desk team member to greet guests, support residents, and ensure secure entry within a high-rise community. The role emphasizes professional communication, prompt service, and accurate record-keeping.

The position requires basic computer skills, a high school diploma or GED, and at least six months of related experience. A valid driver’s license is preferred for occasional tasks and duties.

Qualifications

• High school diploma or GED; some college preferred.
• Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills.
• Minimum six months related experience and/or training.
• Previous work experience in a high-rise property setting is highly desired.
• Valid Driver's License

Responsibilities

• Greet all guests in a standing upright position as they enter the community, maintaining high quality customer service.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Coordinate with office staff to maintain and update unit owner information in the database.
• Answer phones professionally and clearly.
• Write reports of daily activities and irregularities.
• Report maintenance issues to the Association office daily.
• Perform the role of valet attendant as required based on shift schedules.

Skills

Interpersonal skills

Communication skills

Organizational skills

Education

High school diploma or GED

Some college

Job description

KW Property Management and Consulting seeks a front desk team member to greet guests, support residents, and ensure secure entry within a high-rise community. The role emphasizes professional communication, prompt service, and accurate record-keeping.

The position requires basic computer skills, a high school diploma or GED, and at least six months of related experience. A valid driver’s license is preferred for occasional tasks and duties.