Evening Front Desk Concierge & Security

KW PROPERTY MANAGEMENT AND CONSULTING; Miami Beach (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

KW Property Management and Consulting is seeking a front desk team member for a high-rise community to provide exceptional guest and resident services. You will serve as a liaison between residents and guests, delivering information, resources, and a welcoming experience.

Responsibilities include managing secure entry, coordinating with office staff, maintaining accurate records, handling calls professionally, and reporting incidents.

Qualifications

• Requires high school diploma or GED; some college preferred.
• Ability to use computer software for data entry and record-keeping.
• Strong organizational, interpersonal, and communication skills are essential.
• Minimum six months related experience preferred; hospitality or property management experience is a plus.
• Valid driver's license is required.

Responsibilities

• Greet guests and maintain high-quality customer service.
• Monitor and control entry/exit to protect residents and property.
• Coordinate with office staff to update owner information in the database.
• Use phone etiquette for all calls and maintain professional communication.
• Report violations of Rules and Regulations and security concerns.
• Follow emergency procedures and coordinate with management and security.
• Maintain key control and ensure keys are securely managed.
• Record daily activities and irregularities in reports.
• Assist with valet duties as required by shift schedules.

Skills

Organizational skills

Interpersonal skills

Strong communication skills

Education

High school diploma or GED

Some college

Tools

Computer software literacy

Job description

KW Property Management and Consulting is seeking a front desk team member for a high-rise community to provide exceptional guest and resident services. You will serve as a liaison between residents and guests, delivering information, resources, and a welcoming experience.

Responsibilities include managing secure entry, coordinating with office staff, maintaining accurate records, handling calls professionally, and reporting incidents.