Resident Care Scheduler & Health Services Lead

Touchmark; Appleton (WI); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Education assistance

Bonus and retirement plans

Flexible Spending Accounts

On-Demand Pay

Employee Assistance Program

Supplemental insurance

Job summary

Touchmark on West Prospect in Appleton, WI, seeks a Health Services Coordinator/Scheduler to support daily Health Services operations. This full-time role includes weekend rotation and focuses on staffing, coordination, and ensuring residents receive high-quality care.

The ideal candidate is organized, detail-oriented, and proficient with Dayforce and Microsoft Office. You will work with nursing leadership, caregivers, and other departments to keep operations smooth and compliant.

Qualifications

• High school diploma or equivalent.
• At least one year of clerical or administrative experience.
• Two years of scheduling, staffing coordination, healthcare, or direct patient care experience preferred.
• Strong organizational and multitasking skills.
• Proficiency with Microsoft Office, including Excel and Word.
• Professional communication skills and commitment to confidentiality.

Responsibilities

• Create, post, and maintain staffing schedules using Dayforce.
• Coordinate staffing needs while minimizing overtime and ensuring appropriate coverage.
• Track attendance, schedule changes, and certification renewals for nursing team members.
• Support recruitment efforts by coordinating and participating in caregiver interviews.
• Assist with onboarding and training of new Health Services team members.
• Manage department records, filing systems, and administrative tasks.
• Handle on-call staffing responsibilities as assigned.
• Coordinate with team members, agencies, residents, and families to support quality care.
• Assist with medication cycle fill processes and supply ordering.
• Support the Health Services Director and nursing leadership with operational and administrative needs.

Skills

Organizational skills

Multitasking

MS Office (Excel/Word)

Communication skills

Confidentiality

Education

High school diploma or equivalent

Tools

Dayforce

Job description

Touchmark on West Prospect in Appleton, WI, seeks a Health Services Coordinator/Scheduler to support daily Health Services operations. This full-time role includes weekend rotation and focuses on staffing, coordination, and ensuring residents receive high-quality care.

The ideal candidate is organized, detail-oriented, and proficient with Dayforce and Microsoft Office. You will work with nursing leadership, caregivers, and other departments to keep operations smooth and compliant.