Resident Care Coordinator Specialist

The Aspenwood Company; Houston (TX); Sur place; USD 23 000 - 32 000; Plein temps

Résumé du poste

The Aspenwood Company Parent is seeking an experienced Resident Care Coordinator (RCC) Specialist in the Greater Houston Area to provide compassionate, resident-centered care and support our team in delivering a safe, welcoming environment for seniors.

In this role you will administer medications, mentor RCCs, RMAs and RAs, assist with EMR training, document health observations, coordinate with physicians, and maintain accurate resident records while ensuring infection control and a calm,

Qualifications

• Bachelor-level or higher not required; diploma/GED accepted.
• Excellent communication and customer service skills essential.
• Understanding of HIPAA and resident privacy requirements.

Responsabilités

• Administer medications and treatments as prescribed and monitor responses.
• Orient and train new RCCs, RMAs and RAs through mentoring and demonstrations.
• Maintain daily resident records and EMR documentation; ensure accurate health observations.
• Coordinate with physicians regarding medication administration concerns and reporting.
• Assist with staffing coordination and scheduling as needed.
• Respond promptly to emergencies and ensure resident safety and comfort.

Connaissances

Strong communication

Customer service

Detail oriented

HIPAA knowledge

Formation

High School diploma or GED

Description du poste

Are you an experienced care professional with a passion for working with seniors? We have an outstanding opportunity for a Resident Care Coordinator (RCC) Specialist who is dedicated, compassionate, and ready to make a difference. If you're ready to bring your expertise and dedication to our community, and help us create a supportive and caring environment for our residents.

Location: Greater Houston Area

Pay Rate: $20.00/hr.

Primary Care Duties

• Perform audits to dispose of expired medications, identify refills, and ensure pharmacy follow-through. Report findings to the Director of Resident Care (DRC) or designee.
• Orient and train new RCCs, RMAs, and RAs through mentoring and demonstration.
• Provide guidance to RMAs and RAs, ensuring adherence to policies and procedures.
• Assist with electronic medical records (EMR) training, order verification, and onboarding of new employees.
• Administer medications and treatments as prescribed, monitor responses, and adhere to infection control policies.
• Confer with residents' physicians regarding medication administration concerns.
• Maintain daily resident records, documenting medication distribution, health observations, and any changes.
• Ensure the cleanliness and organization of the medication supply room.
• Provide direct resident care following the Resident Assistant Job Description.
• Respond promptly to emergencies and resident requests, ensuring safety and support.
• Encourage teamwork through positive interactions with co-workers.

Secondary Care Duties

• Assist the DRC in ensuring adequate staffing and covering scheduling gaps.
• Coordinate assignments for RAs and RMAs, and manage daily staffing sheets.
• Help create staffing schedules and communicate changes using the designated tool.
• Address staffing concerns related to PTO, call outs, and tardiness.
• Assist in developing service plans and assessments.
• Ensure shift reports are documented and communicated effectively.
• Ensure supplies are stocked and ready, completing inventory for re-orders.
• Assist in training and support of customer service, resolving concerns and requests.
• Take on additional assignments as needed.

Minimum Requirements

• High School diploma or GED required.
• 1-2 years of prior resident care experience in a senior living community.
• Delegated by a Registered Nurse for medication administration or Certified Medication Aide.
• Excellent communication and customer service skills.
• Strong problem-solving skills, good judgment, and attention to detail.
• Understanding of HIPAA requirements.
• Willingness to travel and stay overnight at communities.

EOE/M/F/D/V