Resident Care Coordinator

Village on the Park Plano; Plano (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401K match

Discounts (Perks at Work)

Holiday Pay and Floating Holiday

PTO rollover

Employee Assistance Program

Paycheck Advances

Healthcare options

Financial hardship programs

Compassionate Leave

PTO cashout

Job summary

Village on the Park Plano is seeking a compassionate Resident Care Coordinator to oversee medication management and direct resident care in a memory‑friendly assisted living community.

You will train RMAs and RAs, maintain accurate records, coordinate with the Director of Resident Care, and ensure regulatory compliance, staffing, and timely medication refills.

This role requires empathy, strong communication, attention to HIPAA, and a commitment to creating a homelike environment for seniors.

Qualifications

• Minimum High School diploma or GED.
• 1–2 years experience in a senior living community.
• Delegated by a Registered Nurse for medication administration.
• Understanding of HIPAA requirements.

Responsibilities

• Administer and manage medications as prescribed, monitor resident responses, and adhere to infection control protocols.
• Orient and train new Resident Medication Aides (RMAs) and Resident Assistants (RAs) through hands‑on mentoring.
• Maintain accurate resident records, documenting medication distribution, health changes, and incidents in compliance with company policies.
• Coordinate with the Director of Resident Care (DRC) for staffing needs, assist in recruitment, and support teamwork among staff.
• Follow procedures in emergency situations and respond promptly to resident requests for assistance.
• Ensure the medicine supply room and medication area are organized and compliant with regulations.
• Assist with staff scheduling and ensure adequate coverage per state regulations.
• Conduct medication audits, ensure timely refills, and maintain inventory.
• Facilitate training for new staff on medication administration and facility policies.
• Document shift reports and ensure effective communication during shift changes.

Skills

Communication skills

Customer service

Education

High School diploma or GED

Job description

If you have a heart for service and a desire to make a positive impact in the lives of seniors, we’d love to have you on our team! The Resident Care Coordinator is responsible for medication management and direct care for residents, following individual service plans. This role requires a compassionate approach, fostering a homelike atmosphere, and promoting independence among seniors.

Benefits Include:

• 401K with a 4% safe harbor match
• Perks at Work- Discounted pricing on purchases
• Holiday Pay including a Floating Holiday
• Generous PTO that rolls over year over year
• Employee Assistance Program
• Paycheck Advances
• Healthcare options
• Financial Hardship Programs
• Compassionate Leave
• PTO Cashout Option

Location: Village on the Park Plano, an Assisted Living with Memory Care senior community

Schedule: Tuesday - Saturday | 11:00a.m. - 7:00p.m.

Must be able to work holidays and weekends.

Primary Responsibilities

• Administer and manage medications as prescribed, monitor resident responses, and adhere to infection control protocols.
• Orient and train new Resident Medication Aides (RMAs) and Resident Assistants (RAs) through hands‑on mentoring.
• Maintain accurate resident records, documenting medication distribution, health changes, and incidents in compliance with company policies.
• Coordinate with the Director of Resident Care (DRC) for staffing needs, assist in recruitment, and support teamwork among staff.
• Follow procedures in emergency situations and respond promptly to resident requests for assistance.
• Ensure the medicine supply room and medication area are organized and compliant with regulations.
• Assist with staff scheduling and ensure adequate coverage per state regulations.
• Conduct medication audits, ensure timely refills, and maintain inventory.
• Facilitate training for new staff on medication administration and facility policies.
• Document shift reports and ensure effective communication during shift changes.

Minimum Requirements

• High School diploma or GED required.
• 1-2 years of experience in a senior living community.
• Delegated by a Registered Nurse for medication administration.
• Excellent communication and customer service skills.
• Strong problem‑solving skills and attention to detail.
• Understanding of HIPAA requirements.

EOE/M/F/D/V