Resident Care Coordinator

Mt. Washington Pediatric Hospital; Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Same Day Pay

Paid Time Off

Medical, Dental, Vision

401(k) Match

Life & Disability Insurance

Tuition Assistance

Job summary

The Heritage at Sterling Ridge in Omaha, NE is seeking a Resident Care Coordinator to lead a caregiving team and oversee daily resident care, scheduling, and compliance.

You will supervise staff, handle on-call duties, assist with recruiting, and provide direct care including medication administration while maintaining accurate records and HIPAA compliance.

Qualifications

• 2+ years of experience as a certified caregiver and 2+ years of CMA experience in a senior living or related industry.
• 1+ year of experience in a leadership or supervisory role.

Responsibilities

• Lead and supervise a team of caregivers to ensure high-quality resident care and regulatory compliance.
• Develop bi-weekly staff schedules to optimize coverage and minimize overtime.
• Serve as shift lead and on-call contact on a rotating basis; identify and resolve operational issues.
• Assist with recruiting and selection to maintain appropriate staffing levels.
• Provide direct resident care, including daily activities assistance, medication administration, and documentation.

Skills

Caregiving

Medication administration

Leadership

Communication

HIPAA

MS Office

Education

CNA Certification

CMA Certification

Tools

MS Word

MS Excel

PowerPoint

Job description

• Location 1111 Sterling Ridge Drive,Omaha, NE, 68144,United States
• Employee Type Full-time - Hourly

Make Lives Better, Build Your Future: Join The Heritage at Sterling Ridge as our Resident Care Coordinator!

At Heritage Communities, you’re more than your title — you’re a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where you’re supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.

What You’ll Do:

As a Resident Care Coordinator, you’ll play a hands-on role in improving the lives of our residents by:

• Leading and overseeing a team of caregivers, ensuring high-quality resident care and compliance with all regulations and company policies.
• Developing and implementing bi-weekly staff schedules to ensure optimal coverage, efficiency, and minimal overtime.
• Serving as a shift lead and on-call contact on a rotating basis, effectively identifying, investigating, and resolving operational issues.
• Identifying staffing needs and assisting with the recruiting and selection process to maintain appropriate staffing levels.
• Providing direct resident care, including assistance with daily activities, medication administration, and maintaining accurate resident records and charts.

What We’re Looking For:

• 2+ years of experience as a certified caregiver and 2+ years of experience as a medication aide in a senior living or related industry.
• 1+ year of experience in a leadership or supervisory role.
• Must hold state-required caregiver (CNA) and medication aide (CMA) certifications with an acceptable record.
• The ability to assist residents with limited mobility, lift/push/pull up to 50lbs.
• Excellent verbal and written communication skills, with the ability to effectively collaborate with diverse groups, navigate challenging situations, and make sound decisions.
• Strong technical skills (e.g., Word, Excel, PowerPoint) and the ability to maintain confidential and privileged information (including HIPAA, residents, and associates).

Summary

Why Choose Heritage Communities?

At Heritage Communities, with 24 locations across 6 states, you’ll find a place to grow your career and make a meaningful impact every day. We live by our core values — Trust, Respect, Compassion, Fun, and Always Learning — and we’re here to support you like a true team.

What’s In It for You?

• Same Day Pay - because your time matters.
• Paid Time Off - 2 weeks for full-time, 1 week for part-time in your first year.
• Free Meal Every Shift - enjoy a warm meal on us.
• Medical, Dental, and Vision - with low co-pays.
• Company-Paid Life & Disability Insurance
• 401(k) with up to 5% Match
• Tuition Assistance - up to $8,000/year for you, $2,500 for family members.
• Ongoing Training & Support - covering reimbursement for Med Aide/Tech certifications and CEUs.
• A Workplace That Feels Like Home - positive, team-first culture.
• Employee Assistance Fund, Discounts and more!

*FT-9a-5p, occasionally flexible d/t staffing needs + On Call. May include every other weekend and holidays.

Additional Information

• Community Address 1111 Sterling Ridge Dr, Omaha, NE 68144
• Community Name The Heritage at Sterling Ridge