Resident Assistance Coordinator

Manchester-Housing-and-Redevelopment-Authorit; Manchester (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

Manchester Housing and Redevelopment Authority is hiring a Service Coordination Specialist to work directly with MHRA’s tenant population, educating residents on available services and tenancy obligations while encouraging independence.

The role requires 3–5 years of related experience with seniors, people with disabilities, or families, and comfort with spreadsheets and Word documents. A full-time, 35-hour work week and a valid driver’s license are required.

Qualifications

• Minimum 3–5 years of related experience with elderly, persons with disabilities, and/or families.
• Ability to interact with residents in a compassionate, diplomatic, and helpful manner.
• Ability to approach work in a creative and analytical way.
• Must be able to work independently and maintain professional boundaries.

Responsibilities

• Educate and assist residents on available services, MHRA policies, and tenancy obligations.
• Support residents to remain as independent as possible.

Skills

Compassionate communication

Analytical thinking

Independent worker

Tools

Spreadsheets

Word documents

Job description

Manchester Housing and Redevelopment Authority is hiring a Service Coordination Specialist to work directly with MHRA’s tenant population. This role will be providing quality service coordination and supporting our residents with a variety of services. The Service Coordination Specialist will educate and assist residents on a continual basis regarding available services, MHRA policies, and understanding tenancy obligations while encouraging residents to remain as independent as possible.

Qualified candidates will have a minimum of three to five years related experience in working directly with the elderly, persons with disabilities, and/or families. Candidates should be comfortable with spreadsheets and word documents. The ideal candidate will have the ability to interact with all residents in a compassionate, diplomatic, and helpful manner. Candidates should have the ability to approach work in a creative and analytical way. Must be able to work independently and maintain professional boundaries.

This is a full-time, 35-hour work week position.A valid driver’s license and personal auto insurance are required.

Manchester Housing & Redevelopment Authority is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

MHRA is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call Human Resources at 603-624-2100.

198 Hanover Street, Manchester, New Hampshire 03104-6125

603 624-2100 FAX [phone] TDD 1 800-545-1833, ext. 590

MHRA complies with the Fair Housing Act and provides accommodations to persons with disabilities. For language assistance: Please contact us for an explanation or more information.