Rental Assistance Manager

New Hampshire Housing; Bedford (NH); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Vision plan

Disability insurance

Life insurance

Tuition reimbursement

Student loan repayment

Retirement plans

Flexible work schedules

Generous PTO

Parental leave

Fitness rewards

Job summary

New Hampshire Housing in Bedford, NH seeks a Rental Assistance Manager to oversee housing assistance programs and ensure compliance with HUD guidelines. The role focuses on determining participant eligibility and managing funding for multiple rental assistance programs, including HCV, PBV, and VASH.

The position requires a Bachelor’s degree in a related field and at least five years of relevant experience, with proficiency in English and strong software skills.

Qualifications

• Demonstrate a service-oriented mindset with all internal and external contacts.
• Proficiency in Microsoft Office products at an intermediate level.
• Ability to prioritize work and adjust priorities as needed.
• Ability to read, write and speak English at a proficient level.
• Proficiency in speaking an additional language is beneficial.
• Experience with Yardi Software is preferred.
• Bachelor’s degree in a related field and at least five years relevant work experience or an equivalent combination of education and experience.

Responsibilities

• Determine eligibility in accordance with HUD regulations and NH Housing Administrative Plan.
• Administer Housing Assistance Payments (HAP) totaling about $5 million annually.
• Oversee multiple rental assistance programs (HCV, PBV, PBV, Mainstream, VASH, FUP, FYI) and ensure compliance.

Skills

Service mindset

Microsoft Office

Prioritization

English proficiency

Additional language

Yardi Software

Education

Bachelor’s degree in related field

Tools

Yardi Software

Job description

New Hampshire Housing
Bedford, NH 03110, USA

Description

New Hampshire Housing’s mission is to promote, finance, and support housing solutions for the people of New Hampshire. We have empowered over 55,000 families to achieve their dream of homeownership and ha ve played a pivotal role in funding the development of over 16,000 multifamily housing units. Our dedicated team manages thousands of Housing Choice Vouchers annually.

We’re on a mission, and we want your expertise!

Are you passionate about creating stable housing opportunities and making a meaningful impact in your community? Do you thrive in roles where your work directly supports individuals and families in accessing safe, decent, and affordable housing? If so, we’d love to meet you.

We’re hiring a full-time Rental Assistance Manager for our Assisted Housing Division.

As a Rental Assistance Manager, you’ll be a key contributor to programs that advance our mission and strengthen housing stability across New Hampshire. In this role, you will:

• Guide and support program participants by determining eligibility in accordance with HUD regulations and the NH Housing Administrative Plan.
• Administer critical housing resources, managing and allocating approximately $5 million annually in Housing Assistance Payments (HAP).
• Administer and oversee multiple rental assistance programs, including Housing Choice Voucher (HCV), Moderate Rehabilitation, Project-Based Voucher (PBV), Mainstream, Veterans Affairs Supportive Housing (VASH), Homeownership, Family Unification Program (FUP), Foster Youth to Independence (FYI), and other special-purpose vouchers, ensuring compliance while delivering high-quality service.

To support onboarding and training, the first six months of employment will be conducted in-office. Following this period, remote work may be available on an intermittent basis, as determined by the manager.

Your experience, skills, and education should include:

• Demonstrate a service-oriented mindset with all internal and external contacts.
• Demonstrateproficiencyin Microsoft Office products at an intermediate level.
• Ability to prioritize work and adjust priorities as needed.
• Ability to read, write and speak English at a proficient level.
• Proficiencyin speaking anadditionallanguage is beneficial.
• Experience with Yardi Software is preferred.
• Bachelor’s degree in a related field and at least five years relevant work experience or anequivalent combination of education and experience.

You’ll love us because:

• We prioritize our employees and invest in policies, benefits, and a workplace culture that supports their success.
• You’ll join a collaborative, highly engaged team that values diverse perspectives.
• We are a recognized leader in the affordable housing industry and take pride in the quality and impact of our work.

New Hampshire Housing is proud to offer:

• Multiple high-quality health insurance options
• Vision plan
• Employer-paid disability insurance
• Employer-paid life insurance
• Undergrad and Graduate tuition reimbursement
• Student loan repayment assistance
• Two retirement plans with employer contributions to both
• Flexible work schedules with remote/hybrid work options
• Generous and flexible PTO plan
• Paid parental leaveFitness rewards and reimbursement programs
• And so much more!

As an Equal Opportunity Employer, New Hampshire Housing is committed to building a workforce that is as diverse as the people we serve.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.