Service Coordination Specialist: Resident Support & Independence

Manchester-Housing-and-Redevelopment-Authorit; Manchester (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

Manchester Housing and Redevelopment Authority is hiring a Service Coordination Specialist to work directly with MHRA’s tenant population, educating residents on available services and tenancy obligations while encouraging independence.

The role requires 3–5 years of related experience with seniors, people with disabilities, or families, and comfort with spreadsheets and Word documents. A full-time, 35-hour work week and a valid driver’s license are required.

Qualifications

• Minimum 3–5 years of related experience with elderly, persons with disabilities, and/or families.
• Ability to interact with residents in a compassionate, diplomatic, and helpful manner.
• Ability to approach work in a creative and analytical way.
• Must be able to work independently and maintain professional boundaries.

Responsibilities

• Educate and assist residents on available services, MHRA policies, and tenancy obligations.
• Support residents to remain as independent as possible.

Skills

Compassionate communication

Analytical thinking

Independent worker

Tools

Spreadsheets

Word documents

Job description

Manchester Housing and Redevelopment Authority is hiring a Service Coordination Specialist to work directly with MHRA’s tenant population, educating residents on available services and tenancy obligations while encouraging independence.

The role requires 3–5 years of related experience with seniors, people with disabilities, or families, and comfort with spreadsheets and Word documents. A full-time, 35-hour work week and a valid driver’s license are required.