Resident Advocate & Social Services Specialist

Excelsior Care Group; New York (NY); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical & Dental Coverage

Generous PTO

401(k) Retirement Plan

Employee Recognition Program

Employee Discounts & Company Perks

Supportive, Team-Oriented Environment

Job summary

Staten Island Care Center in New York is seeking a Social Services Worker to support residents and families in a full-time role. You will coordinate social, emotional, and discharge planning tasks within a long-term care setting, reporting to the interdisciplinary team.

The ideal candidate has 1-2 years of experience in social services, a Bachelor's or Master's degree, and proficiency with EMR systems and regulatory requirements.

Qualifications

• 1-2 years of social services experience required.
• Bachelor's or master's Degree required.
• Long-term care, skilled nursing, rehabilitation, or healthcare experience preferred.
• Knowledge of care planning, discharge planning, MDS, Medicare/Medicaid, and community resources.
• Strong communication, organization, and documentation skills.
• Experience with EMR systems preferred.

Responsibilities

• Provide social, emotional, and psychosocial support to residents and families.
• Complete assessments, social histories, progress notes, and care plans.
• Participate in care plan meetings, MDS, discharge planning, and interdisciplinary team meetings.
• Coordinate discharges, transportation, referrals, and community resources.
• Assist residents and families with Medicare, Medicaid, financial assistance, and community services.
• Review and coordinate MOLST/POLST and advance directive documentation.
• Advocate for resident rights, preferences, and quality of life.
• Maintain accurate documentation and ensure compliance with applicable regulations.
• Collaborate closely with nursing, medical, rehabilitation, and other departments.
• Participate in quality assurance activities, facility surveys, and departmental initiatives.
• Build strong relationships with residents, families, staff, physicians, and community agencies.

Skills

Communication

Organization

Documentation

Education

Bachelor's or Master's Degree

Tools

EMR systems

Job description

Staten Island Care Center in New York is seeking a Social Services Worker to support residents and families in a full-time role. You will coordinate social, emotional, and discharge planning tasks within a long-term care setting, reporting to the interdisciplinary team.

The ideal candidate has 1-2 years of experience in social services, a Bachelor's or Master's degree, and proficiency with EMR systems and regulatory requirements.