Resident Admissions Experience Lead

Pacificare Health Management; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Pacificare Health Management in Los Angeles is seeking an Admissions Coordinator to streamline the intake process for new residents and families. You will ensure accurate documentation, coordinate with care teams, and deliver courteous, responsive service.

You will build relationships with healthcare professionals, maintain records for compliance, and support quality improvements that enhance resident transitions.

Qualifications

• Strong communication and interpersonal skills with diverse groups.
• Attention to detail and ability to prioritize tasks to meet deadlines.
• Maintain confidentiality and handle sensitive information with discretion.
• Familiarity with healthcare operations and regulations, with a willingness to learn.

Responsibilities

• Coordinate the admission process for new residents, ensuring documentation is complete and accurate.
• Develop and maintain relationships with healthcare professionals, families, and stakeholders for smooth transitions.
• Provide exceptional customer service to residents, families, and visitors in a timely, professional manner.
• Collaborate with the care team to develop individualized care plans and ensure high-quality care.
• Manage and maintain accurate records and documentation, ensuring regulatory compliance.
• Participate in quality improvement initiatives to enhance the resident experience.

Skills

Communication skills

Interpersonal skills

Attention to detail

Prioritization

Job description

Pacificare Health Management in Los Angeles is seeking an Admissions Coordinator to streamline the intake process for new residents and families. You will ensure accurate documentation, coordinate with care teams, and deliver courteous, responsive service.

You will build relationships with healthcare professionals, maintain records for compliance, and support quality improvements that enhance resident transitions.