Resident Admissions & Care Experience Lead

Alvarado Care Center; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Alvarado Care Center in Los Angeles, CA seeks an Admissions Coordinator to streamline the intake of new residents and support families through transitions. This role emphasizes strong customer service, attention to detail, and collaboration with the care team.

You will coordinate documentation, maintain records, and ensure regulatory compliance while building relationships with healthcare professionals and families to guarantee a smooth admission process.

Qualifications

• Strong communication and interpersonal skills, with the ability to work effectively with diverse groups.
• Attention to detail and ability to prioritize tasks to meet deadlines.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Familiarity with healthcare operations and regulations, with a willingness to learn and adapt.

Responsibilities

• Coordinate the admission process for new residents, ensuring all necessary documentation is complete and accurate
• Develop and maintain relationships with healthcare professionals, families, and other stakeholders to ensure a smooth transition
• Provide exceptional customer service to residents, families, and visitors, addressing concerns and questions in a timely and professional manner
• Collaborate with the care team to develop individualized care plans and ensure residents receive the highest quality care
• Manage and maintain accurate records and documentation, ensuring compliance with regulatory requirements
• Participate in quality improvement initiatives to enhance the overall resident experience

Skills

Communication

Interpersonal skills

Attention to detail

Discretion/Confidentiality

Healthcare knowledge

Job description

Alvarado Care Center in Los Angeles, CA seeks an Admissions Coordinator to streamline the intake of new residents and support families through transitions. This role emphasizes strong customer service, attention to detail, and collaboration with the care team.

You will coordinate documentation, maintain records, and ensure regulatory compliance while building relationships with healthcare professionals and families to guarantee a smooth admission process.