Resident Admissions & Care Coordinator

Aspire Senior Living; Webb City (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Aspire Senior Living is seeking an organized Admissions Coordinator to manage the admissions process from inquiry to resident move-in, coordinating with Nursing, Office, and Social Services to support census goals.

Ideal candidates have 1–3 years in admissions or healthcare intake, strong customer service and communication skills, and proficiency with EMR/CRM systems. A high school diploma is required; related degree preferred.

Qualifications

• High school diploma or equivalent required.
• 1–3 years admissions/healthcare intake experience preferred.
• Experience in skilled nursing, long-term care, or senior living preferred.

Responsibilities

• Respond to referrals and inquiries from hospitals, families, and providers.
• Coordinate admissions from referral to resident arrival.
• Verify payer information and assist with prior authorizations as needed.
• Coordinate room assignments and move-in preparation.
• Maintain accurate documentation in EMR/CRM systems.

Skills

Customer service

Relationship-building

Organizational skills

Communication skills

Compassion

Teamwork

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

EMR

CRM systems

Job description

Aspire Senior Living is seeking an organized Admissions Coordinator to manage the admissions process from inquiry to resident move-in, coordinating with Nursing, Office, and Social Services to support census goals.

Ideal candidates have 1–3 years in admissions or healthcare intake, strong customer service and communication skills, and proficiency with EMR/CRM systems. A high school diploma is required; related degree preferred.