Senior Living Admissions Specialist - Move-Ins & Referrals

Aspire Senior Living Warsaw; Warsaw (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

401(k)

Holiday pay & PTO

Insurance (Dental, Health, Vision,life

Advancement opportunities

Aspire perks

Job summary

Aspire Senior Living Warsaw is seeking an organized Admissions Coordinator to manage the admission process from inquiry through move-in. The role acts as a primary contact for prospective residents, families, hospitals, case managers, and referral partners.

Work closely with nursing, billing, and admin leadership to verify eligibility, gather documentation, and ensure a smooth transition into our community. Full-time, on-site position with patient-centered care focus.

Qualifications

• High school diploma or equivalent is required.
• Associate's or Bachelor's degree preferred.
• 1-3 years of admissions/healthcare intake experience preferred.
• Long-term care or senior living experience strongly preferred.
• Knowledge of Medicare/Medicaid and insurance verification preferred.

Responsibilities

• Respond promptly and professionally to inquiries and referrals from hospitals, families, case managers, and community partners.
• Coordinate the admission process from initial referral through resident move-in.
• Gather and review required medical, clinical, financial, and admission documentation.
• Collaborate with nursing leadership to review clinical information and determine appropriate placement.
• Coordinate admission logistics, including room assignment and move-in preparation.
• Ensure admission paperwork is complete, accurate, timely, and compliant with applicable state and federal requirements.
• Conduct facility tours for prospective residents and families.
• Build and maintain positive relationships with hospital discharge planners, case managers, referral sources, and community partners.
• Represent the community at networking opportunities and community events as needed.
• Track referrals and maintain accurate information within applicable CRM, census, EMR, or tracking systems.
• Verify payer information and insurance coverage, including Medicare, Medicaid, Managed Care, and Private Pay.
• Obtain prior authorizations when required.
• Collaborate with billing and administrative teams to ensure accurate payer-source documentation.
• Communicate financial requirements and obligations clearly, professionally, and compassionately with residents and families.
• Maintain HIPAA compliance and resident confidentiality.
• Assist with census reporting, occupancy tracking, and admission-related reporting.
• Participate in quality assurance and survey-readiness activities related to admissions.

Skills

Communication

Organizational skills

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

Aspire Senior Living Warsaw is seeking an organized Admissions Coordinator to manage the admission process from inquiry through move-in. The role acts as a primary contact for prospective residents, families, hospitals, case managers, and referral partners.

Work closely with nursing, billing, and admin leadership to verify eligibility, gather documentation, and ensure a smooth transition into our community. Full-time, on-site position with patient-centered care focus.