Senior Living Admissions Coordinator — Impact & Growth

Aspire Senior Living; Warsaw (MO); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive Wages & Benefits

401(k)

Holiday Pay & PTO

Dental, Health, Vision, Life Insurance

Advancement Opportunities

Exclusive Aspire Senior Living Perks

Job summary

Aspire Senior Living Warsaw is seeking an organized, compassionate Admissions Coordinator to join our team. This full-time role manages the admission process from initial inquiry through resident move-in and serves as the primary contact for residents, families, hospitals, and referral partners.

The coordinator works with nursing, billing, and administration to review referrals, verify eligibility, coordinate documentation, and ensure a smooth transition into our community.

Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree preferred.
• 1–3 years of admissions, healthcare intake, case management, business development, or related experience preferred.
• Long-term care, skilled nursing, or senior living experience strongly preferred.
• Knowledge of Medicare, Medicaid, Managed Care, insurance verification, and authorization processes preferred.

Responsibilities

• Respond promptly and professionally to inquiries and referrals from hospitals, families, case managers, and community partners.
• Coordinate the admission process from initial referral through resident move-in.
• Gather and review required medical, clinical, financial, and admission documentation.
• Collaborate with nursing leadership to review clinical information and determine appropriate placement.
• Coordinate admission logistics, including room assignment and move-in preparation.
• Ensure admission paperwork is complete, accurate, timely, and compliant with applicable state and federal requirements.
• Conduct facility tours for prospective residents and families.
• Build and maintain positive relationships with hospital discharge planners, case managers, referral sources, and community partners.
• Represent the community at networking opportunities and community events as needed.
• Track referrals and maintain accurate information within applicable CRM, census, EMR, or tracking systems.
• Verify payer information and insurance coverage, including Medicare, Medicaid, Managed Care, and Private Pay.
• Obtain prior authorizations when required.
• Collaborate with billing and administrative teams to ensure accurate payer-source documentation.
• Communicate financial requirements and obligations clearly, professionally, and compassionately with residents and families.
• Maintain HIPAA compliance and resident confidentiality.
• Assist with census reporting, occupancy tracking, and admission-related reporting.
• Participate in quality assurance and survey-readiness activities related to admissions.

Skills

Admissions experience

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

Aspire Senior Living Warsaw is seeking an organized, compassionate Admissions Coordinator to join our team. This full-time role manages the admission process from initial inquiry through resident move-in and serves as the primary contact for residents, families, hospitals, and referral partners.

The coordinator works with nursing, billing, and administration to review referrals, verify eligibility, coordinate documentation, and ensure a smooth transition into our community.