Resident Admissions & Care Coordination Specialist

Omnia Healthcare Group; Warren (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Apploi in Warren, MI is seeking an Admissions Coordinator to support admissions and intake operations, serving as the main contact for prospective residents, families and referral partners. You will help ensure smooth placements from inquiry to admission.

The role collaborates with facility leadership, reviews documentation, and coordinates with related departments to maintain bed availability and accurate records. Strong English, communication, and confidentiality are essential.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• One year of relevant experience in admissions, healthcare administration, customer service, or a related role preferred.

Responsibilities

• Respond to inquiries regarding admissions, potential placements, and resident readmissions.
• Gather information about prospective residents’ care needs and coordinate services for appropriate placement decisions.
• Collect and review clinical and administrative documentation (med lists, labs, histories, diagnoses, notes).
• Communicate admission decisions and arrival dates to referral partners, residents, families, and facility personnel.
• Collaborate with facility leadership when referrals may not meet admission criteria.
• Coordinate with internal departments to maintain bed availability, discharges, transfers, and changes affecting admissions.
• Assist in reviewing and improving admission workflows, documentation, and communication processes.
• Conduct facility tours or coordinate visits with team members.
• Promote resident rights, dignity, privacy, and preferences throughout admissions.
• Maintain accurate records and complete related administrative duties.

Skills

English proficiency

Communication skills

Organization

Interpersonal skills

Confidentiality

Health & employment requirements

Education

High school diploma

Bachelor's degree preferred

1 year of relevant experience preferred

Job description

Apploi in Warren, MI is seeking an Admissions Coordinator to support admissions and intake operations, serving as the main contact for prospective residents, families and referral partners. You will help ensure smooth placements from inquiry to admission.

The role collaborates with facility leadership, reviews documentation, and coordinates with related departments to maintain bed availability and accurate records. Strong English, communication, and confidentiality are essential.