Resident Admissions and Marketing Coordinator

Ascension Living; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement

Paid time off

Tuition reimbursement

Employee assistance program

Parental leave

Job summary

Ascension Living at Carroll Manor in Washington, DC seeks a dedicated professional to support market administration and admissions processes. You will oversee tours, admission inquiries, and census data while assisting daily operations and staff scheduling to ensure smooth functioning across departments.

The role emphasizes maintaining high service quality for residents, families, and internal/external customers through organized placement and planning activities.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job specific experience required.

Responsibilities

• Markets to appropriate health and related entities, including hospitals, home care and hospice and the broader community.
• Oversees requests for tours and all admission inquiries; maintains and distributes facility census data and other statistics; assesses information for resident placement.
• Assists with daily operations, including hiring, staffing, scheduling, assigning of work to staff, and monitoring operations.
• Assesses quality of services to residents, families, associates, and customers; facilitates planning and activities to ensure effective functioning and customer satisfaction.

Education

High School diploma equivalency or 1 year of applicable cumulative job specific experience

Job description

• Markets to appropriate health and related entities, including but not limited to hospitals, home care and hospice as well as the broader community.
• Oversees requests for tours and all admission inquiries. Maintains, updates and distributes accurate facility census data and other pertinent statistics. Oversees, reviews, organizes and assesses all pertinent information regarding appropriate resident placement.
• Assists with daily operations, including hiring, staffing, scheduling, assigning of work to staff, and monitoring the operations of assigned areas.
• Assesses the continuing quality focus of services to residents, families, associates, internal and external customers. Facilitates planning and implementation of activities to ensure effective functioning and customer satisfaction.

Your future role at a glance

• Location: Washington, DC
• Facility: Carroll Manor
• Department: Market Administration
• Schedule: Day Shift | Full-time

How you’ll make an impact in this role

• Markets to appropriate health and related entities, including but not limited to hospitals, home care and hospice as well as the broader community.
• Oversees requests for tours and all admission inquiries. Maintains, updates and distributes accurate facility census data and other pertinent statistics. Oversees, reviews, organizes and assesses all pertinent information regarding appropriate resident placement.
• Assists with daily operations, including hiring, staffing, scheduling, assigning of work to staff, and monitoring the operations of assigned areas.
• Assesses the continuing quality focus of services to residents, families, associates, internal and external customers. Facilitates planning and implementation of activities to ensure effective functioning and customer satisfaction.

What Minimum Requirements You’ll Need

Licensure / Certification / Registration

• Required Credential(s):
  • None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

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