Resident Administrative Coordinator

Grand Villa of Palm Bay; Palm Bay (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive benefits

Professional development opportunities

Job summary

Grand Villa of Palm Bay is seeking a motivated Residential Administrative Coordinator to join our Assisted Living community. You will support residents and families, manage admissions and records, and coordinate daily admin tasks to ensure smooth operations.

Responsibilities include billing, insurance processing as needed, and helping implement community policies. A background in healthcare settings and a compassionate, professional approach are valued.

Qualifications

• High school diploma or equivalent; healthcare-related certifications preferred.
• Proven experience in administrative support, preferably in senior living or healthcare settings.
• Excellent organizational and multitasking skills.
• Strong interpersonal and communication abilities.
• Proficiency in Microsoft Office Suite and basic computer skills.
• Ability to handle sensitive information with discretion and professionalism.
• Compassionate attitude and commitment to providing exceptional service to seniors.

Responsibilities

• Serve as the primary point of contact for residents, families, and staff, providing excellent customer service and support.
• Manage resident records, admissions, and discharge processes with accuracy and confidentiality.
• Coordinate daily administrative operations, including scheduling, correspondence, and documentation.
• Assist with billing, payments, and insurance processing as needed.
• Support the management team in implementing community policies and procedures.
• Facilitate communication between residents, families, and staff to ensure a positive living environment.
• Maintain organized records and ensure compliance with regulatory standards.

Skills

Administrative support

Healthcare experience

Microsoft Office

Communication skills

Record keeping

Discretion

Education

High school diploma

Healthcare certification

Tools

Microsoft Office Suite

Job description

Description

Residential Administrative Coordinator – Assisted Living

Grand Villa of Palm Bay Assisted Living Facility is proud to support our senior community through dedicated care and exceptional service. We are excited to announce internal promotions and are now seeking a motivated and organized Residential Administrative Coordinator to join our team. If you are passionate about making a positive impact in the lives of seniors and thrive in a collaborative environment, we invite you to consider this rewarding opportunity.

Key Responsibilities:

• Serve as the primary point of contact for residents, families, and staff, providing excellent customer service and support
• Manage resident records, admissions, and discharge processes with accuracy and confidentiality
• Coordinate daily administrative operations, including scheduling, correspondence, and documentation
• Assist with billing, payments, and insurance processing as needed
• Support the management team in implementing community policies and procedures
• Facilitate communication between residents, families, and staff to ensure a positive living environment
• Maintain organized records and ensure compliance with regulatory standards

Skills and Qualifications:

• High school diploma or equivalent; additional administrative or healthcare-related certifications preferred
• Proven experience in administrative support, preferably in senior living or healthcare settings
• Excellent organizational and multitasking skills
• Strong interpersonal and communication abilities
• Proficiency in Microsoft Office Suite and basic computer skills
• Ability to handle sensitive information with discretion and professionalism
• Compassionate attitude and commitment to providing exceptional service to seniors

At Grand Villa of Palm Bay, we foster a culture of growth, teamwork, and compassion. Join us and be part of a community where success is measured by the positive impact we make on our residents' lives. We offer competitive benefits and opportunities for professional development in a supportive environment.

This position requires a background screening as mandated by Florida law. For more information on background screening requirements, please visit https://info.flclearinghouse.com