Residency Services Specialist — In-State Tuition Expert

Columbus State Community College; Columbus (OH); On-site; USD 26,000 - 39,000; Full time

Job summary

Columbus State Community College in Columbus, OH seeks a Residency Specialist to assist students with Ohio residency for tuition, financial aid, and enrollment. You will work electronically, by phone, and in person, coordinating with other offices to provide accurate guidance.

Responsibilities include certifying in-state tuition, monitoring residency statuses, explaining requirements, maintaining records, and presenting information to campus partners.

Qualifications

• High school diploma or GED required.
• Three years of progressively responsible clerical experience.
• Ability to explain residency requirements and policies.
• Experience with student information systems is preferred.

Responsibilities

• Certify in-state tuition eligibility for students.
• Monitor residency statuses and update records.
• Assist students with Ohio residency requirements and gather documentation.
• Maintain knowledge of Ohio Revised Codes relevant to residency.
• Interpret guidelines and policies to determine actions.
• Review documentation for completeness and respond promptly.
• Utilize student information system and other electronic tools.
• Provide information in person, by phone, and electronically.

Skills

Customer service

Clerical experience

Oral communication

In-person service

Education

High school diploma or GED

Tools

Student Information System

Document management system

Workflow system

Job description

Columbus State Community College in Columbus, OH seeks a Residency Specialist to assist students with Ohio residency for tuition, financial aid, and enrollment. You will work electronically, by phone, and in person, coordinating with other offices to provide accurate guidance.

Responsibilities include certifying in-state tuition, monitoring residency statuses, explaining requirements, maintaining records, and presenting information to campus partners.