Residency & Medical Education Programs Coordinator

U.S. Department of Veterans Affairs; Chicago (IL); On-site; USD 69,000 - 90,000; Full time

Job summary

Veterans Health Administration at Jesse Brown VA Medical Center in Chicago seeks a Program Specialist to provide administrative, technical and program coordination support for Surgical Service Residency and Medical Student Programs.

The role includes onboarding, credentialing, rotation scheduling, and regulatory compliance tasks to ensure smooth operations and high-quality trainee experiences. Requires 1–2 years in residency coordination and healthcare admin support.

Qualifications

• 1–2 years of Residency Coordination in a high volume environment or similar.
• Experience providing administrative and technical support in a healthcare setting including EHR functions, program analysis and process improvement.

Responsibilities

• Coordinates and manages daily operations of the Surgical Service Residency and Medical Student Programs, serving as liaison between VA Departments, affiliated academic institutions, program leadership and health professional trainees.
• Facilitates trainee onboarding and orientation, including required documentation, credentialing, system access, mandatory trainings, clinical rotation readiness and out-processing in accordance with VA policies and procedures.
• Performs administrative reviews, preparing reports, monitoring program activities and evaluating operational effectiveness and recommending improvements to administrative processes, procedures and internal controls.
• Coordinates Surgical Service administrative operations, including physician and resident on-call schedules, clinical coverage updates, employee timekeeping support and communication with clinical staff and leadership.
• Serves as the ADPAC coordinating system access, user permissions, software requests, PIV Sponsor and providing training.

Skills

Residency Coordination

Administrative support

Technical support

Education

Transcript required

Foreign education evaluation (if applicable)

Tools

ADPAC

EHR systems

Job description

Veterans Health Administration at Jesse Brown VA Medical Center in Chicago seeks a Program Specialist to provide administrative, technical and program coordination support for Surgical Service Residency and Medical Student Programs.

The role includes onboarding, credentialing, rotation scheduling, and regulatory compliance tasks to ensure smooth operations and high-quality trainee experiences. Requires 1–2 years in residency coordination and healthcare admin support.