Residence Manager - Summer Housing Lead

EF Education First Ltd.; Town of Mount Pleasant (NY); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Housing provided

Job summary

EF Education First Ltd. is seeking a Housing Manager for Summer 2027 to oversee the smooth operation of the residence and ensure excellent customer service and student satisfaction.

You will plan arrivals/departures, assign rooms, manage staff, and coordinate with catering. The role requires leadership, strong communication, and the ability to work independently while ensuring high standards of quality and safety.

Qualifications

• University degree or relevant experience.
• Enthusiastic, organized, and a natural leader.
• Strong communicator with the ability to guide a team with minimal supervision.
• Decisive and capable of quick, informed decisions in the moment.
• Passionate about customer service and maintaining high quality standards.
• Must be legally able to work in the U.S. or have a valid work permit.
• Applicants must be age 21 or older.

Responsibilities

• Plan and manage arrivals and departures for residents.
• Allocate accommodations and keep accurate rooming records for students and staff.
• Ensure housing meets high standards of quality, cleanliness and comfort.
• Lead a team of Residential Advisors in daily operations.
• Manage room keys and linen exchanges.
• Coordinate with catering and residence suppliers for meals and services.
• Monitor daily catering requirements and meal quality.
• Coordinate damage checks and collect compensation as needed.
• Create staff rotations for meals and night duties.
• Assist the Campus Manager with student welfare and discipline.
• Respond to problems and emergencies as they arise.

Skills

Leadership

Communication

Organizational skills

Independence

Decisiveness

Customer service

Work eligibility (US)

Education

University degree

Job description

EF Education First Ltd. is seeking a Housing Manager for Summer 2027 to oversee the smooth operation of the residence and ensure excellent customer service and student satisfaction.

You will plan arrivals/departures, assign rooms, manage staff, and coordinate with catering. The role requires leadership, strong communication, and the ability to work independently while ensuring high standards of quality and safety.