Housing Manager-Summer

EF; Town of Mount Pleasant (NY); On-site; USD 52,000 - 64,000; Full time

Job summary

EF is seeking a Housing Manager for the Summer 2027 program in the United States. You will oversee the residence operations, ensuring a high level of student satisfaction and safety, and coordinate daily housing logistics.

Responsibilities include planning arrivals/departures, assigning rooms, managing a Residential Advisors team, handling keys and linen exchanges, and collaborating with catering and suppliers. Strong leadership and customer-service focus are essential.

Qualifications

• University degree or relevant experience.
• Enthusiastic, organized, and a natural leader.
• Strong communicator.
• Able to work independently and lead a team with little oversight.
• Decisive – able to act fast and make informed decisions in the moment.
• Passionate about customer service and quality.
• Must be legally able to work in the U.S or have a work permit.
• Applicants must be age 21 or older

Responsibilities

• Plan and manage arrivals and departures.
• Allocate accommodations to students and EF staff and keep accurate rooming records.
• Ensure accommodation meets high standards of quality, cleanliness, and comfort.
• Manage a team of Residential Advisors in daily operations.
• Handle room keys and linen exchange.
• Coordinate damage checks and collect compensation.

Skills

Travel & languages

Dynamic & energetic

Strong communicator

Independent leader

Decisive decision-making

Customer service excellence

Education

University degree or relevant experience

Job description

Job Description

Role: Housing Manager -Summer 2027

Compensation: $1,275 per week

*All applicants must be age 21 or older

Who We Are

EF is the world’s leading educational travel provider with over 55 years of experience. With our Language Travel Schools, we offer young learners the opportunity to spend 2 – 4 weeks in North America, improving their English language skills in a robust program while participating in a full-activity program of sports, discos, parties, excursions, and lots more!

Who You Are

• Are you passionate about travel and languages?
• Do you believe that students studying abroad have the opportunity of a lifetime?
• Are you dynamic, outgoing, and energetic?

If so, this role could be the one for you.

About The Role

In this role, you will assume overall responsibility for the smooth running of the residence and ensure a high level of customer service and student satisfaction.

Your key tasks will consist of, but not be limited to:

• Planning and managing arrivals and departures.
• Allocating accommodations to students and EF staff and keeping accurate records of rooming assignments.
• Ensuring accommodation meets high standards of quality, cleanliness, and comfort.
• Managing a team of Residential Advisors in daily operations and tasks.
• Managing room keys and linen exchange.
• Liaising closely with catering and residence suppliers
• Calculating daily catering requirements, ensuring consistently high-quality meals.
• Coordinating damage checks and collecting compensation.
• Creating staff rotations for meal and night duties.
• Assisting the Campus Manager with student welfare and discipline.
• Responding to problems and emergency situations should they arise.

Preferred Qualifications

• University degree or relevant experience.
• Enthusiastic, organized, and a natural leader.
• Strong communicator.
• Able to work independently and lead a team with little oversight from a manager.
• Decisive – able to act fast and make informed decisions in the moment.
• Passionate about customer service and quality.
• Must be legally able to work in the U.S (United States) or have a work permit.
• Applicants must be age 21 or older

After a summer of working as the Housing Manager, you will leave having created truly amazing memories for your students and managed a team of international staff. You will expand your problem-solving skills by utilizing resources provided by EF and collaborating with staff from around the world. Your communication skills will be maximized to ensure a smooth experience for everyone.

Why you’ll love working here: Perks, Benefits, and more!

This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In Addition, You Can Expect

• Continuous professional development
• Work in a truly international environment
• Staff are encouraged to innovate, take ownership of their ideas, and bring them to fruition.
• The potential for future career opportunities with EF .