Housing Manager-Summer

EF Education First Ltd.; Town of Mount Pleasant (NY); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Housing provided

Job summary

EF Education First Ltd. is seeking a Housing Manager for Summer 2027 to oversee the smooth operation of the residence and ensure excellent customer service and student satisfaction.

You will plan arrivals/departures, assign rooms, manage staff, and coordinate with catering. The role requires leadership, strong communication, and the ability to work independently while ensuring high standards of quality and safety.

Qualifications

• University degree or relevant experience.
• Enthusiastic, organized, and a natural leader.
• Strong communicator with the ability to guide a team with minimal supervision.
• Decisive and capable of quick, informed decisions in the moment.
• Passionate about customer service and maintaining high quality standards.
• Must be legally able to work in the U.S. or have a valid work permit.
• Applicants must be age 21 or older.

Responsibilities

• Plan and manage arrivals and departures for residents.
• Allocate accommodations and keep accurate rooming records for students and staff.
• Ensure housing meets high standards of quality, cleanliness and comfort.
• Lead a team of Residential Advisors in daily operations.
• Manage room keys and linen exchanges.
• Coordinate with catering and residence suppliers for meals and services.
• Monitor daily catering requirements and meal quality.
• Coordinate damage checks and collect compensation as needed.
• Create staff rotations for meals and night duties.
• Assist the Campus Manager with student welfare and discipline.
• Respond to problems and emergencies as they arise.

Skills

Leadership

Communication

Organizational skills

Independence

Decisiveness

Customer service

Work eligibility (US)

Education

University degree

Job description

Role: HousingManager -Summer 2027

Compensation: $1,275 per week

(housing provided and required for the role)

*All applicants must be age 21 or older

Who we are:

EF is the world’s leading educational travel provider with over 55 years of experience. With our Language Travel Schools, we offer young learners the opportunity to spend 2 – 4 weeks in North America, improving their English language skills in a robust program while participating in a full-activity program of sports, discos, parties, excursions, and lots more!

Who You Are

• Are you passionate about travel and languages?
• Do you believe that students studying abroad have the opportunity of a lifetime?
• Are you dynamic, outgoing, and energetic?

If so, this role could be the one for you.

About the role:

In this role, you will assume overall responsibility for the smooth running of the residence and ensure a high level of customer service and student satisfaction.

Your key tasks will consist of, but not be limited to:

• Planning and managing arrivals and departures.
• Allocating accommodations to students and EF staff and keeping accurate records of rooming assignments.
• Ensuring accommodation meets high standards of quality, cleanliness, and comfort.
• Managing a team of Residential Advisors in daily operations and tasks.
• Managing room keys and linen exchange.
• Liaising closely with catering and residence suppliers
• Calculating daily catering requirements, ensuring consistently high-quality meals.
• Coordinating damage checks and collecting compensation.
• Creating staff rotations for meal and night duties.
• Assisting the Campus Manager with student welfare and discipline.
• Responding to problems and emergency situations should they arise.

Preferred Qualifications:

• University degree or relevant experience.
• Enthusiastic, organized, and a natural leader.
• Strong communicator.
• Able to work independently and lead a team with little oversight from a manager.
• Decisive - able to act fast and make informed decisions in the moment.
• Passionate about customer service and quality.
• Must be legally able to work in the U.S (United States) or have a work permit.
• Applicants must be age 21 or older

After a summer of working as the Housing Manager, you will leave having created truly amazing memories for your students and managed a team of international staff. You will expand your problem-solving skills by utilizing resources provided by EF and collaborating with staff from around the world. Your communication skills will be maximized to ensure a smooth experience for everyone.

Why you'll love working here: Perks, Benefits, and more!

This is the most fun, high caliber place you'll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they'll probably tell you the same thing: it's the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect:

• Continuous professional development
• Work in a truly international environment
• Staff are encouraged to innovate, take ownership of their ideas, and bring them to fruition.
• The potential for future career opportunities with EF.